AR / OtC Accountant with German - middle/ senior in Łódź

Manage the end-to-end collections process for overdue invoices and accounts. Proactively contact customers via phone and email to follow up on outstanding payments. Negotiate payment arrangements within established guidelines. Resolve billing disputes professionally, escalating unresolved or complex cases to senior staff or management. Execute strategy-based reminders, dunning cycles, and prioritized outbound collection calls. Maintain accurate and up-to-date records of all collection activities in the relevant systems. Collaborate with sales, operations, and dispute resolution teams to address account discrepancies. Support cash application and account reconciliation. Analyze account statuses and monitor invoices. Prepare and send regular statements, payment reminders, and collection status reports. Support audit requirements by providing the necessary documentation. Prepare write-off proposals and pre-legal/collection agency documentation in accordance with internal procedures. Ensure all collection activities comply with internal policies and applicable legal regulations. Provide comprehensive collections reporting to management. Requirements

Strong customer communication and relationship management skills. Ability to build and maintain effective relationships with customers and internal stakeholders. Strong cross-functional collaboration skills. Strong attention to detail and the ability to effectively manage multiple tasks and priorities in a fast-paced environment. Strong problem-solving and analytical skills. Ability to identify and support process improvement opportunities. Proactive approach and ownership of assigned responsibilities. Ability to actively participate in strategic initiatives. Ability to undertake ad hoc projects and other duties as assigned. S/4HANA experience preferred. 1–3 years of relevant professional experience.

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