Be | Shaping the Future Poland, part of the Engineering Group, is a technology and business consulting company founded in 2013. We help organisations in financial services and other industries turn complex requirements into reliable, end-to-end solutions, drawing on expertise in software engineering, cloud and infrastructure, data, and quality assurance.
We’re looking for a
Backup and Recovery Specialist
to keep an enterprise Commvault backup environment available, reliable, and running efficiently. In this role, you will focus on monitoring and incident management, restore and recovery operations, platform administration, capacity and performance management, and problem management.
Responsibilities
Monitor the backup infrastructure and services, investigate failed jobs and system alerts, and restart jobs with the right corrective actions
Manage incidents through their full lifecycle within SLA targets, escalating complex issues to vendors or support teams when needed
Execute data restore requests within agreed service levels, validate their integrity, and coordinate critical restores during major incidents
Configure and maintain backup clients, policies, schedules, retention settings, and storage resources, and onboard new systems and applications
Track capacity and utilization trends, forecast storage needs, and optimize backup and restore performance to meet backup windows and service objectives
Implement approved changes, upgrades, patches, and feature releases in line with established change management processes
Conduct root cause analysis for recurring or critical incidents and drive permanent fixes and service improvements
Support recovery testing, restore verification, and disaster recovery exercises
Collaborate with infrastructure, application, and business teams and with vendors, and maintain operational procedures and technical documentation
Requirements
Proven hands-on experience with Commvault
Strong understanding of backup, restore, and disaster recovery processes
Strong understanding of Windows and Linux operating systems and VMware virtualization
Strong understanding of NetApp storage platforms
Solid grasp of network fundamentals and troubleshooting
Knowledge of cloud technologies
Experience working with incident, problem, and change management processes
Strong analytical and troubleshooting skills, with the ability to manage priorities and meet strict SLAs in mission-critical environments
Good command of English and clear, customer-focused communication
Nice to have
Experience with Google Cloud
Experience with capacity planning and storage forecasting for backup environments
Experience planning or supporting disaster recovery tests
Experience managing support cases with software and hardware vendors
Competitive B2B rate, aligned with your experience and the project
Long-term projects for leading international organisations
Continuous growth through internal DevTalks, online and onsite
A collaborative, international team within the Engineering Group
Optional Medicover, Multisport and Mindgram packages at preferential rates
Free access to the gym at our Q22 office
Referral program: a bonus for every successful recommendation
Backup and Recovery Specialist (Commvault / L2 Operations) in Katowice – pracodawca: Be | Shaping the Future Poland
Be | Shaping the Future Poland to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w branży usług finansowych. Nasza kultura pracy opiera się na współpracy i innowacyjności, co sprzyja rozwojowi zawodowemu pracowników. Oferujemy elastyczne godziny pracy oraz możliwość zdobywania nowych umiejętności w obszarze testowania aplikacji, co czyni naszą ofertę atrakcyjną dla osób poszukujących satysfakcjonującego zatrudnienia.
Dane kontaktowe:
Zespół rekrutacyjny Be | Shaping the Future Poland
