As an IFS Support Specialist (ERP), you will be the primary point of contact for ERP-related support in our Poland office. You will provide technical and functional support for our ERP landscape, with a particular focus on application administration, troubleshooting, configuration, integrations, release and continuous improvement. This role bridges technical understanding with business process insight, making it ideal for someone eager to grow in a dynamic, multinational environment. Employer: International sensor company Location: Bielsko-Biała (hybrid work model with mandatory office visits 1- 2 days every month) This is how we organize our work
This is how we work
agile scrum Your responsibilities
Take ownership of technical and functional ERP incidents, service requests and improvement initiatives, from initial investigation through resolution, testing and implementation, escalating to external partners or vendors when required Maintain support documentation, including tickets, configuration changes, user guides, and FAQs Assist with ERP administration, including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement initiatives Support the administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications, including configuration, patching, upgrades, backup and recovery, and performance monitoring Collaborate with infrastructure engineers, application teams, Key Users, Business Process Managers, and external technology partners to ensure the availability, performance, and security of business-critical systems Support end-user training by preparing materials, providing guidance on application functionalities, and facilitating knowledge transfer Communicate clearly and professionally in English with local and international stakeholders Our requirements
Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field 3+ years of professional experience in a similar role Demonstrable understanding of business processes within manufacturing, supply chain, or finance environments Basic knowledge of server infrastructure, virtualization, Windows/Linux environments, and relational databases such as Microsoft SQL Server Strong analytical and problem-solving skills across application and infrastructure domains Excellent English communication skills, both written and spoken Ability to identify next steps, manage assigned tasks and backlog items, follow up actions, and communicate blockers proactively with limited supervision Eagerness to learn and adapt in a multicultural, technology-driven environment Optional
Familiarity with ERP platforms such as IFS, SAP, or similar solutions Experience with ticketing platforms such as Jira or ServiceNow Familiarity with documentation and knowledge management tools such as Confluence or SharePoint Exposure to user training, onboarding, or knowledge transfer activities What we offer
You will be part of a growing international team working on infrastructure, cloud, application-related technology, and modernization initiatives Exposure to a broad and diverse global IT landscape Direct collaboration with infrastructure engineers, application teams, international colleagues and external technology partners A hybrid working mode Opportunities to further develop both technical and project management skills A collaborative environment with direct access to IT leadership The opportunity to make a visible contribution to the modernization of our global IT environment
IFS Support Specialist (ERP) in Bielsko-Biala – pracodawca: Bielsko
Pracując jako Dyrektor Oddziału w homfi, dołączysz do lidera branży nieruchomości w Polsce, który nieustannie wyznacza nowe standardy i innowacje. Oferujemy atrakcyjne wynagrodzenie, nowoczesne biuro w centrum miasta oraz profesjonalne narzędzia, które wspierają Twój rozwój i efektywność. Nasza kultura pracy opiera się na energii, inwencji i determinacji, co stwarza doskonałe warunki do rozwoju kariery w dynamicznym zespole ponad 300 ekspertów.
