We deliver real business value to our clients through data analysis and data processing.
Value that can be measured in time and money.
Our mission Data democratization
means quicker and better decisions on personal level and positive implications for the whole company.
Our goal is to
empower organizations
and individuals by providing them with right tools and solutions for making secure and profitable data-driven decisions.
Who are we looking for?
We are looking for an experienced
DataOps Team Lead
who combines strong technical expertise with excellent client-facing skills. This role is ideal for someone who thrives in production environments, takes ownership of complex data-related challenges, and is comfortable acting as a trusted advisor to both technical and business stakeholders.
Key Requirements
Experience in a client-facing Data Support, Data Engineering, Data Operations, or similar role.
Proven experience working directly with business stakeholders and clients.
Experience operating in multi-vendor environments and coordinating activities across different teams and suppliers.
Strong ownership mindset and proactive attitude, with the confidence to challenge decisions, suggest improvements, and drive initiatives independently.
Excellent English communication skills (C1), both written and spoken, particularly in client-facing situations.
Hands-on experience with Databricks.
Practical knowledge of AWS/Azure
Very good SQL skills.
Experience working with Git, including release management, cherry-pick, and deployment best practices.
Experience using ticketing systems, preferably ServiceNow.
Experience in maintenance and support projects operating under SLA agreements.
Responsibilities
Work directly with clients and business stakeholders to understand requirements, troubleshoot issues, and propose technical solutions.
Lead the resolution of complex production and data-related incidents, including root cause analysis.
Manage and maintain tickets in ServiceNow, ensuring thorough documentation and accurate analysis.
Monitor production processes and respond effectively to incidents and service disruptions.
Support deployment activities, work with Git repositories, prepare releases, and follow deployment best practices.
Develop and maintain SQL and Python scripts for troubleshooting, data validation, monitoring, and automation.
Prepare technical reports, documentation, and root cause analysis summaries for clients.
Act as a trusted advisor by recommending technical improvements and optimization opportunities.
Support onboarding and knowledge sharing for new team members.
Coordinate the day-to-day activities of the support team, ensure SLA compliance, and continuously improve operational and maintenance processes.
We offer
Global projects in clouds - we work with clients from all over the world based on modern cloud technologies.
Learning time - 60 paid hours per year.
Flexible approach - choice between working from home or meeting at our offices.
Personalised benefits - medical care, subsidised sports packages, language tuition, new employee referral bonus (up to PLN 15,000) as well as annual and media bonuses.
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DataOps Team Lead in Warsaw – pracodawca: BitPeak
Nasza firma to doskonały pracodawca, oferujący wyjątkowe możliwości rozwoju w międzynarodowym środowisku. Pracując jako Lead Data Support Engineer w Warszawie, będziesz miał dostęp do globalnych projektów oraz nowoczesnych technologii chmurowych, a także elastyczność pracy zdalnej lub w biurze. Oferujemy wsparcie w zdobywaniu certyfikatów, 60 płatnych godzin na naukę rocznie oraz spersonalizowane benefity, co sprawia, że jesteśmy idealnym miejscem dla osób pragnących rozwijać swoje umiejętności w obszarze danych.
