W skrócie
- Zadania: Zarządzaj zespołem ServiceNow HRSD, rozwijaj innowacyjne rozwiązania i strategię rynkową.
- Firma: Capgemini - lider w innowacjach technologicznych z różnorodną kulturą pracy.
- Benefity: Samochód służbowy, roczna premia, prywatna opieka medyczna i programy rozwojowe.
- Pozostałe informacje: Dostęp do ponad 70 ścieżek szkoleniowych i programów rozwojowych.
- Dlaczego ta praca: Pracuj z najnowszymi technologiami i wpływaj na przyszłość HR.
- Kwalifikacje: 3+ lata doświadczenia w ServiceNow i 5+ lat w zarządzaniu zespołem.
Przewidywane wynagrodzenie mieści się w przedziale 82800 - 101200 zł za rok.
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Poznań, Warszawa, Wrocław, Gdańsk, Katowice, Kraków, Lublin, Opole# Service Now HRSD Team Manager## **Your role**We are looking for a talented **Service Now HRSD Team Manager t**o lead, develop, and grow our **Service Now HRSD team** in Poland.
This role involves overseeing team delivery, managing people and performance, driving go-to-market strategy, and developing innovative **HRSD solutions with a focus on AI and Service Now AI Agents.**
You will be responsible for building a high-performing team of Service Now HRSD developers and analysts, shaping market offerings, and ensuring successful project delivery.
The ideal candidate combines strategic leadership with **hands-on Service Now HRSD expertise.**## **Your tasks**• Build and manage a **Service Now HRSD** delivery team in Poland, including recruitment, onboarding, and career development.
- Set standards and ensure **quality delivery across HRSD projects,** reviewing solutions and aligning with **Service Now best practices.**
- Drive go-to-market activities, collaborating with sales and leadership to grow the **HRSD** pipeline and support pre-sales initiatives.
- Design and evolve **Service Now HRSD offerings with a focus on AI-**powered solutions and reusable assets.
- Act as a subject-matter expert, supporting client conversations and ensuring team readiness for upcoming projects.
- Collaborate with architects and consultants to ensure scalable and differentiated solutions.## **Your profile****• 3+ years** of hands on experience with **Service Now, with strong focus on HRSD.
- 5+ years of people management experience,** including team building and leadership. **•** At least one active **Service Now certification (e. g.
CSA, CIS HRSD, or equivalent) –** required to validate delivery quality and team output. **•** Strong understanding **of Service Now HRSD capabilities and HR processes (employee lifecycle, case management, knowledge management).
- •** Proven experience in **pre sales, pipeline management, or go to market activities.**
- Very good command of English, both written and spoken.* **Practical benefits:** company car, yearly financial bonus, private medical care with Medicover with additional packages (e. g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.* **Award-winning development programs** to support your career at every stage.
Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!* **Access to over 70 training tracks** with certification opportunities (e. g., Gen AI, Excel, Business Analysis, Project Management) on our NEXT platform.
Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings.* **Cutting-Edge
Technology:** Position yourself at the forefront of IT innovation, working with the latest technologies and platforms.
Capgemini partners with top global enterprises, including 145 Fortune 500 companies.* **Power to build a sustainable, more inclusive future:** Be the change and engage in our initiatives like IT Girls r Evolution Academy, Char ITy Hackathon, Tree Planting or Grant Program.
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices.
We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. or visit our Facebook profile — .
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Experience level Experienced Professionals Location Poznań, Warszawa, Wrocław, Gdańsk, Katowice, Kraków, Lublin, Opole #J-18808-Ljbffr
ServiceNow HRSD Team Manager in Wrocław – pracodawca: Capgemini
Capgemini Poland to doskonały pracodawca, który oferuje elastyczne warunki pracy w modelu hybrydowym oraz konkurencyjny pakiet benefitów. Nasza kultura pracy opiera się na współpracy i innowacyjności, co sprzyja rozwojowi zawodowemu pracowników, a także umożliwia zdobywanie cennych doświadczeń w międzynarodowym środowisku. Dołączając do nas, stajesz się częścią zespołu, który dąży do doskonałości w zarządzaniu łańcuchem dostaw, korzystając z nowoczesnych narzędzi i technologii.
