Who We Are In the Device Automation team, we have a unique opportunity: we actually get to use the technology we create. We are innovators who drive innovation to propel business transformation while maintaining operational excellence. We are accelerators that accelerate digital solutions to generate cost savings & productivity gains for enterprise success. We are transformers, and as customer zero, we transform the customer experience by being our own customer first. With agility, quality, and security, we continuously deliver business outcomes.
Who You Are We are looking for an individual with a proven track record of success in delivering complex cross‑functional projects and solutions with a passion for technology, automation, user experience and problem solving.
What You’ll Do As a Senior Software Engineer in Device Automation, you will collaborate across the Business Units, Engineering, and cross‑functional teams to analyze, define, design and support the implementation of end‑to‑end solutions that enable the best‑in‑class workforce experiences. You will be responsible for the design, development, and maintenance of the Device Automation platform within our organization. This role requires extensive knowledge in software development and system administration. It requires not only technical expertise but also leadership skills and the ability to collaborate effectively with various teams. The successful candidate will ensure the optimal performance of our ServiceNow platform, enabling us to streamline our operations and provide better service to our clients.
Responsibilities
Lead the design, development, and roll‑out of modules and applications such as ServiceNow.
Collaborate with various internal teams to understand business needs and translate them into functional and non‑functional requirements.
Perform system and integration testing with sample and live data.
Monitor health, usage, and overall compliance of the ServiceNow platform.
Develop software solutions and ServiceNow applications based on business needs.
Create and manage scripts and workflows within ServiceNow.
Provide training and support to ServiceNow end‑users.
Maintain up‑to‑date knowledge of ServiceNow capabilities and features.
Work closely with IT project management team to deliver solutions on time and within budget.
Troubleshoot and resolve issues related to the ServiceNow platform and integrations.
Minimum Qualifications
7+ years of experience as a Software Developer.
Object‑Oriented Programming experience with languages such as Java, JavaScript, etc.
Experience with REST APIs or other relevant web technologies such as JSON, GraphQL, etc.
Preferred Qualifications
Bachelor’s degree with 7+ years or Master’s with 3+ years of experience in Computer Science, Information Systems, or a related field.
Strong understanding of IT Asset Lifecycle Management.
Proficient in data modelling, data architecture, and data structures.
Certifications in ServiceNow Application Development, System Administration, or Implementation Specialist are a plus.
Familiarity with Agile and Scrum methodologies.
Familiarity with Mobile Device Management platforms.
Strong communication and interpersonal skills.
Previous experience with public cloud infrastructure such as AWS, Azure, GCP.
Software Engineer - Device Automation in Kraków – pracodawca: Cisco Systems, Inc
Cisco Systems, Inc. to doskonały pracodawca, oferujący wyjątkowe możliwości rozwoju zawodowego w dynamicznym środowisku technologicznym. Pracując w zespole zajmującym się systemami rozproszonymi, będziesz miał okazję nie tylko rozwijać swoje umiejętności, ale także wpływać na przyszłość platformy Splunk, wprowadzając innowacyjne rozwiązania w chmurze. Nasza kultura pracy opiera się na współpracy i wsparciu, co sprawia, że każdy pracownik czuje się doceniony i zmotywowany do osiągania wspólnych celów.
