Your responsibilities: Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). Presenting proactive, patient, empathetic and understanding attitude. Serve as a brad ambassador one of the most popular travel agency. Our requirements: Russian language skills (C1 level) and English (min. B2 level). Availability to work in flexible schedule (2 shifts 08:00 - 16:30 early shift s well as 13:30 - 22:00 late shift) on weekends ( 3 weekends per month ) and local public holidays. Previous experience in customer service/call center/tourism industry/airline industry is preferred. Our offer: Employment contract (base salary: 5000 PLN gross monthly) or civil contract (base: 32,68 PLN gross hourly). Up to 1600 PLN gross of bonus. Modern workplace in the heart of
Katowice:
Zabrska 19. Team-building events. Fully paid training to prepare you for direct contact with customers. Team leader support at every stage of cooperation. Language classes: Polish and English. Be The Best recognition program with financial award. Game Changer Award for Top Performers. Referral campaign - work with friends and ear up to 4000 PLN gross. Free of charges courses available on: Concentrix University, Linkedin Learning.
Travel Advisor with Russian in Siemianowice Śląskie – pracodawca: Concentrix
Concentrix w Katowicach to doskonały pracodawca, który oferuje nie tylko konkurencyjne wynagrodzenie i bonusy za wyniki, ale także przyjazną atmosferę pracy w zgranym zespole. Dzięki regularnym szkoleniom, pracownicy mają możliwość rozwoju zawodowego i zdobywania nowych umiejętności, co czyni tę rolę w obsłudze technicznej wyjątkowo satysfakcjonującą i pełną wyzwań.
