Payroll Team Manager in Kraków

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We are a food company owned by Danish farmers supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we're more than 23,000 colleagues.

Danish Crown Global Business Services (GBS) in Krakow is a key part of Danish Crown's transformation journey. We strive to be a trusted partner to the business by providing scale and standardized, efficient and effective services, thereby achieving the strategic goals of the business.

GBS and its three Centers of Excellence act as the Group Digital Transformation engine for Finance, Procurement, and Master data. Our Operational teams provide global services for Finance, Procurement, Master data, HR, and IT with the ambition to further move up the value chain and expand its service portfolio.

Passion is our protein, and by supporting each other every step of the way - from high potential programs and sustainability certifications to embracing diversity - we're moving towards the same goal.

Better food. Brighter future

Payroll Team Manager Area of Responsibility: As a Payroll Team Manager you will be part of Danish Crown People & Culture team.

Your primary responsibility will be to ensure effective and compliant delivery of payroll operations across all countries supported by GBS, through a combination of in-house payroll processing and external payroll providers.

You will work closely with local People & Culture teams, payroll vendors, employees, managers, and other stakeholders to ensure payroll services are delivered accurately, on time, and in accordance with local legal requirements and service standards.

You will play a key role in the payroll transformation journey by leading payroll process transitions into GBS, establishing standardized ways of working, driving continuous improvement, and building a scalable payroll operating model that supports the future growth of the organization.

More specifically, you will:

Play a crucial role in the company transformation through ensuring payroll processes transferred to GBS are set up in the most efficient way

Manage a team of Payroll Specialists, supervising daily operations, workload planning and organisation of work

Manage process performance by monitoring KPIs, SLAs and service quality metrics, using data to drive operational effectiveness

Ensure accurate and timely delivery of payroll services across all countries supported by GBS

Manage relationships with payroll vendors and ensure service delivery meets agreed standards and contractual obligations

Lead payroll process transitions, knowledge transfers and service migrations into GBS

Own the development and maintenance of payroll process documentation, procedures and controls

Ensure payroll process compliance with local legislation, company policies and audit requirements

Support the Director of People GBS with long-term planning of team structure, capacity requirements and budget needs

Actively work on payroll process improvements, standardization and automation initiatives

Build strong relationships with local People & Culture teams, Finance and other key stakeholders

Manage escalations and non-standard payroll queries

Who are you? You are an experienced people leader with a strong payroll background and a passion for building efficient, customer-focused operations. You enjoy working in a dynamic international environment where you can combine operational excellence, stakeholder management and team leadership.

You are comfortable leading teams through change and transformation, using performance data to drive decisions and identify improvement opportunities. You thrive in environments that require strong ownership, collaboration and a balance between operational delivery, compliance and continuous improvement.

You have:

5+ years of experience in Payroll, HR Operations or Shared Services environment

Minimum 2 years of experience leading teams

Experience managing end-to-end payroll operations across multiple countries

Experience working with external payroll vendors and service providers

Strong understanding of payroll controls, compliance and governance requirements

Experience working with KPIs, SLA management and operational reporting

Strong analytical, stakeholder management and problem-solving skills

Experience developing and maintaining process documentation

Professional proficiency in English

Bachelor's degree in Human Resources, Finance, Accounting, Business Administration or a related discipline Relevant payroll qualifications or certifications are considered an asset

Nice to have:

Experience with payroll transitions, migrations or operating model transformations

Experience with payroll process standardization and automation initiatives

Experience with SAP, SAP SuccessFactors and payroll systems

What do we offer?

Private medical care together with dental care

Edenred lunch card

Flexible working hours (50% home, 50% office)