ServiceNow Developer Responsibilities:
Develop and configure the ServiceNow platform, including implementation of new functionalities and customizations
Analyze business requirements and provide recommendations for solution implementation
Develop, modify, and maintain platform code and configurations
Perform testing, validation of changes, and ensure system integrity through code reviews
Collaborate with ServiceNow Architect and Administrator on project delivery
Maintain and administer the ServiceNow environment (patching, upgrades, performance tuning, and system maintenance)
Ensure proper integration of ServiceNow with external systems
Handle incident resolution, bug fixing, and implementation of standard changes
Maintain up-to-date technical documentation, SOPs, user guides, and knowledge base articles
Support architecture design, project planning, security, and disaster recovery activities
Contribute to solution design and propose technical improvements
Support daily operations and platform development activities across teams
Perform other duties as assigned by the team leader
Requirements:
Minimum 5 years of IT relevant professional experience and minimum 2 years at similar position
English level: B2 confirmed by a certificate or be willing to take the exam
Minimum 4 level of education
ServiceNow Certified Application Developer certificate or equivalent is required
ServiceNow Certified System Administrator certificate or equivalent is required
Practical hands‑on experience designing ServiceNow platform solutions (will be advantageous)
Excellent practical hands‑on experience with requirements gathering, analysis and project management
Excellent practical knowledge of ServiceNow products portfolio
Excellent practical knowledge of Service Management
Knowledge of key technologies for ServiceNow integration (Web Services, SSO, LDAP, REST, etc.)
Excellent practical hands‑on experience in configuring, developing and maintaining ServiceNow platform (experience with on‑prem will be advantageous)
Experience in creating customized solutions of the ServiceNow platform
Experience in administration and maintenance of ServiceNow in a devops role
Experience in managing the backend of ServiceNow platform in on‑prem setup will be advantageous
Experience in creating SOPs and other technical documentation
Well understanding of complex information systems and their interoperability
Knowledge of IT security standards
Offer:
Private medical care
Co‑financing for the sports card
Training & learning opportunities
Constant support of dedicated consultant
ServiceNow Developer ServiceNow Warsaw – pracodawca: DCG Poland
DCG to doskonały pracodawca, który stawia na rozwój swoich pracowników i wspiera ich w osiąganiu sukcesów w dynamicznym środowisku finansowym. Oferujemy atrakcyjne benefity, takie jak prywatna opieka medyczna oraz dofinansowanie do karty sportowej, a także przyjazną kulturę pracy, która sprzyja współpracy i innowacjom. Nasza lokalizacja umożliwia łatwy dostęp do międzynarodowych rynków, co stwarza unikalne możliwości rozwoju kariery w obszarze analizy roszczeń i regulacji.
