Distillery is a software development partner that helps organizations design, build, and scale modern technology solutions. Leading companies work with us to accelerate digital initiatives, solve complex technical challenges, and bring innovative products to market faster. Working as an extension of our clients' teams, we deliver lasting business value. Distillery is committed to diversity and inclusion. We embrace a dynamic and inclusive culture where you have the opportunity to continuously learn and grow. About the Position
We are seeking a proactive and customer-oriented Digital Engagement Functional Consultant to join our team. In this role, you will work closely with our client's R&D teams to implement and configure Digital Engagement solutions, guiding customers through the deployment process at the functional level. The ideal candidate combines a strong Business Analyst / Product Owner background in mobile solutions with solid technical knowledge of APIs and microservices, and the ability to align customer needs with current and future product capabilities. Responsibilities
Develop expertise in implementing and configuring Digital Engagement solutions in close collaboration with the client's R&D teams. Proactively propose improvements to solution features in collaboration with R&D, acting as a feedback loop from the field. Support and advise customers at the functional level throughout deployment projects, reconciling their needs with existing and roadmap product features and configuration. Prepare and lead critical customer workshops, including need and scope clarification and solution configuration. Provide expertise and guidance to customers and partners on integration projects (sequence diagrams, mappings, API documentation, etc.). Participate in defining the customer's test strategy to validate their digital solution. Support customers during the UAT phase at the functional level, qualifying complex issues and either reporting them to R&D or providing a fix. Coach colleagues and share mobile expertise across the PS Digital Engagement organization to scale the business unit's capabilities. Build impactful support materials based on business needs, such as demos and procedures. Requirements
5+ years of experience in similar roles (Business Analyst / Product Owner). Prior experience at a best-in-class mobile solution provider. Proven track record driving digital change for industry leaders. Good knowledge of REST APIs and microservices architecture. Experience with testing tools (Postman, SoapUI, JMeter, K6, etc.) and testing methodologies. Knowledge of Agile methodologies and related tools (GitLab, Jira, Confluence, etc.). Knowledge of delivery principles and tools in multi-cloud environments (API Portal, Gateway, proxy, Kubernetes, bundles, etc.). Knowledge of IT development environments and tools (Git, front-end/back-end, etc.). Autonomous and proactive, with a strong customer-service mindset (internal and external) and "out of the box" thinking. Strong adaptability and ability to engage with multiple stakeholder levels in a multicultural environment. Availability for business travel. Proficiency in English and French (spoken and written). Nice to Have
Experience in the banking industry. Experience working with clients in the MEA region. Functional Consultant
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Functional Consultant in Warsaw – pracodawca: Distillery
Distillery to doskonały pracodawca, który oferuje elastyczne godziny pracy oraz możliwość pracy zdalnej, co pozwala na dostosowanie harmonogramu do indywidualnych potrzeb. Nasza kultura opiera się na różnorodności i inkluzji, a także na ciągłym rozwoju zawodowym, co sprawia, że każdy pracownik ma szansę na rozwój swoich umiejętności w dynamicznym i innowacyjnym środowisku. Dodatkowo, oferujemy konkurencyjne wynagrodzenie oraz kompleksowy pakiet benefitów, co czyni nas atrakcyjnym miejscem pracy dla utalentowanych specjalistów.
