Czym będziesz się zajmować?
Owning and growing a portfolio of strategic client accounts
Building strong relationships with senior stakeholders and C-level executives
Developing and executing Account Growth Plans (AGPs)
Identifying and driving upsell and cross-sell opportunities
Leading strategic QBRs and business reviews
Understanding clients' business models, goals and challenges and proactively bringing relevant solutions
Managing contract extensions and negotiations
Partnering with Delivery, Product and Technology teams to turn client needs into opportunities
Ensuring accurate, up-to-date and transparent forecasts and CRM data
Delivering sustainable, long-term revenue growth from the existing client portfolio
Kogo poszukujemy? Key requirements:
7+ years of experience in Client Services, Customer Success, Strategic Account Management or Business Development in technology
Strong experience with digital products, software, SaaS or technology consulting
Proven track record of account growth, upselling and cross-selling
Experience working with enterprise clients and C-level stakeholders
Strong commercial and business acumen, with a focus on ROI, revenue and long-term value
Excellent negotiation, communication and influencing skills
Strategic and analytical mindset, with the ability to turn client insights into actionable growth plans
Proficiency in English C1/C2
Financial literacy and confidence with budgets, forecasts and Excel
Highly proactive, curious and comfortable managing multiple strategic accounts
Nice to have:
Background in strategic consulting, product strategy or business development
International experience and strong cultural awareness
Czego wymagamy? 7 lat doświadczenia na podobnym stanowisku
Znajomości:
Zarządzanie kluczowymi klientami
Up-selling
Sprzedaż krzyżowa
Negocjacje
Budowanie relacji z klientami
CRM
Mile widziane:
MS Excel
Analiza danych
Języki:
Angielski
Jakie warunki i benefity otrzymasz?
15.1k–18.5k PLN netto/m (B2B)
B2B - Elastyczne godziny pracy (100%)
Praca zdalna: Brak
Kim jesteśmy? Droids On Roids, part of Apadmi, is a mobile and web development company established in 2011 in Poland, delivering end-to-end digital product development services for global brands and startups.
Core Services
Full-stack mobile application development
Web application development
Backend development
End-to-end mobile app development lifecycle management
Technologies & Approach
Open source software development
Internet of Things (IoT) integrations using Bluetooth Low Energy (BLE)
Scale & Footprint
Headquarters: Poland
Team: 80+ professionals operating in a hybrid model
Parent company: Apadmi
Market reach: Global client base, primarily serving the United States and the United Kingdom
Key Clients & Industries
Key clients and open-source adopters: Giphy, Facebook, WhatsApp, TikTok, Bitrise
Industries served: Mobile commerce, FinTech, MedTech, Internet of Things (IoT), Lifestyle, Social networking, Education
Senior Client Services Manager in Katowice – pracodawca: Droids On Roids
Droids On Roids to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w sercu innowacji technologicznych. Nasza kultura opiera się na współpracy i ciągłym rozwoju, co pozwala pracownikom na zdobywanie nowych umiejętności oraz awansowanie w ramach organizacji. Pracując z nami, będziesz miał dostęp do nowoczesnych narzędzi AI, które wspierają efektywność projektów, a także możliwość pracy w zespole pełnym pasjonatów, co czyni każdy dzień wyjątkowym.
