Technical Implementation and Support Specialist Join a Global Leader in Smart City Solutions
Ekin is a 28-year-old company operating in 50 countries with a growing team of 300+ people. We are shaping the future of smart cities and public safety with cutting-edge AI technologies. Qualifications
Bachelor's degree in Engineering, Computer Science, or related technical field 3+ years of experience in technical support, system integration, or field engineering Strong understanding of AI systems, computer vision, and IoT technologies Experience with network infrastructure, camera systems, and edge computing Proficiency in Linux, Python, and system administration Knowledge of networking protocols and security configurations Ability to travel to client sites for installation and troubleshooting Strong problem-solving and analytical skills Job Description
Provide technical implementation support for Ekin's AI solutions Conduct on-site installations, configurations, and system integrations Troubleshoot technical issues and provide remote and on-site support Collaborate with clients' IT teams to ensure proper system integration Develop technical documentation and implementation guides Conduct client training sessions on system operation and maintenance Support pre-sales technical demonstrations and proof-of-concept deployments Provide feedback to product development teams on field performance and client needs Maintain technical expertise on Ekin's complete solution portfolio See it running in a city like yours.
Thirty minutes with a product specialist: live captures, deployment options and straight answers. Thank you for your interest in Ekin. Our recruitment team carefully reviews all applications and will contact qualified candidates when suitable opportunities become available.
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