ELEKS is starting a new collaboration with University Medicine in Germany. The project focuses on the digital transformation of the public website and intranet, including the introduction of a new content management system, migration of existing content, and transition into ongoing service operations. REQUIREMENTS
3+ years of relevant experience Strong AWS knowledge Linux and Database administration (PostgreSQL, MySQL) Monitoring tools (CloudWatch, Datadog) Web-server configurations (Nginx, Apache) Terraform, CloudFormation (will be a plus) English: Upper-Intermediate or higher, both written and spoken German: Upper-Intermediate or higher, both written and spoken RESPONSIBILITIES
Dealing with registered and escalated tickets Gather all required information from a customer to start an issue investigation Investigate and reproduce customer issues Work with infrastructure and development teams to diagnose/resolve platform issues and carry out maintenance Prepare steps/solutions on how to fix the issue Promptly resolve customer service issues to the satisfaction of all Proactively monitor various IT systems Document all resolutions through the support desk system, and produce and maintain the documentation on IT processes Provide daily maintenance: backup and restore, new version deployment and rollback, periodic system cleanup, OS and componentsupgrade, security patching, etc Take ownership to resolve customer requests in accordance with SLAs andincident management protocols WHAT YOU WILL GET WITH ELEKS
Close cooperation with a customer Challenging tasks Ability to influence project technologies Team of professionals Dynamic environment with low level of bureaucracy ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991. Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
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Site Reliability Engineer (AWS) in Katowice – pracodawca: Eleks
ELEKS to doskonały pracodawca, który oferuje wyjątkowe możliwości rozwoju w dynamicznym środowisku z niskim poziomem biurokracji. Pracując jako Solution Business Analyst w nowym zespole AI-Native, będziesz miał okazję współpracować z profesjonalistami oraz wpływać na technologie projektowe, co czyni tę rolę nie tylko wyzwaniem, ale i satysfakcjonującym doświadczeniem. Nasza kultura pracy opiera się na bliskiej współpracy z klientami oraz ciągłym doskonaleniu praktyk analizy biznesowej, co sprzyja innowacyjności i kreatywności.
