Application Support Agent (French & Italian)
Angielski (B2)
Francuski (C1)
ServiceNow
Strong communication skills and a customer-centric approach
Fluency in French and Italian (both written and spoken)
Previous experience in IT support is advantageous
Familiarity with troubleshooting and system navigation
Experience with tools such as ServiceNow (SNOW) is a plus
Support users with application-related questions and issues.
Investigate and troubleshoot reported incidents.
Manage tickets and follow up with users until resolution.
Work closely with other support and technical teams.
Ensure a positive user experience through clear and professional communication.
Document solutions and share knowledge with the team.
Opis oferty We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences.
Start ASAP
Founded in 2000, listed on Nasdaq Stockholm, with around 13,000 independent professionals on assignment - we are the total talent solutions provider who partners with clients, in both the private and public sector, and professionals to create sustainable talent supply chains.
With a focus on IT/OT, R&D, Engineering and Business Development, we deliver sustainable value through a holistic and independent approach to total talent management. By providing comprehensive talent solutions, combined with vast industry experience and excellence in execution, we form successful collaborations. Webridge clients and partners & professionals throughout the talent supply chain, for the benefit of individuals, organizations and society.
Ework has been operating in Poland since May 2015 with offices in Warsaw, Wrocław, Gdynia and Katowice. Currently, we manage over 1200 consultants on assignment. Join us!
Application Support Agent (French & Italian) in Wrocław – pracodawca: Ework Group
Nasza firma to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w sercu Warszawy. Dzięki elastycznemu modelowi pracy zdalnej oraz możliwościom rozwoju zawodowego, nasi pracownicy mają szansę na ciągłe doskonalenie swoich umiejętności w obszarze AI i Data Science. Wspieramy innowacyjność i kreatywność, co sprawia, że każdy dzień w naszej firmie to nowe wyzwania i satysfakcja z osiąganych celów.
