Slovak-Speaking Customer Support Representative in Kraków

Slovak-Speaking Customer Support Representative in Kraków

Kraków Stacjonarnie
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Work remotely anywhere in Greece while enjoying the Mediterranean lifestyle.

We are looking for

Slovak-Speaking Client Service Representatives

to join international teams in

Greece . A full relocation package is offered to candidates relocating from other countries.

Working Location:

This role remote inGreece – Work remotely anywhere within Greece Work Model:

Remote Language:

Slovak – C1/C2 level English:

B2–C1, depending on the project Compensation:

€1,300 gross/month × 14- month + performance-based bonus Relocation Package:

Flight ticket, airport pick-up, 4 weeks of hotel accommodation, and real estate agency fee Working Schedule:

Monday–Friday, with occasional weekend shifts depending on the project (8 hours/day; 5 days/week)

Applicants must have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Responsibilities

Assist Slovak-speaking customers through

phone, email, and chat

Respond to questions regarding products, orders, deliveries, billing, and services

Guide customers through basic technical troubleshooting and product configuration

Address complaints and resolve customer concerns effectively

Record interactions and maintain accurate case information in CRM systems

Investigate issues and coordinate with internal departments when necessary

Follow up on outstanding cases and keep customers informed

Handle administrative and back-office support activities

Use internal resources and knowledge bases to provide accurate information

Deliver a consistently positive and professional customer experience

Requirements

C1/C2 level of Slovak

B2–C1 level of English , depending on the project

Excellent communication and interpersonal skills

Strong problem-solving and organizational abilities

Customer-focused mindset and attention to detail

Ability to manage multiple tasks in a dynamic environment

Comfortable working with digital tools and customer support systems

What We Offer

100% remote work within Greece

Comprehensive relocation assistance for candidates moving from abroad

Fully paid training and structured onboarding

Ongoing guidance and support during the initial employment period

Professional development and continuous learning opportunities

Potential career progression into Quality Assurance, training, mentoring, or specialized support functions

Experience working with internationally recognized brands in a multicultural environment

Slovak-Speaking Customer Support Representative in Kraków – pracodawca: FH Collective - Academy

FH Collective - Academy to doskonały pracodawca, oferujący wyjątkowe możliwości rozwoju zawodowego w międzynarodowym środowisku w Lissabon. Nasza kultura pracy opiera się na wsparciu i współpracy, a pracownicy mogą korzystać z elastycznych opcji pracy oraz atrakcyjnych benefitów, takich jak prywatne ubezpieczenie zdrowotne i programy szkoleniowe, które pomagają w dalszym rozwoju kariery.

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Dane kontaktowe:

Zespół rekrutacyjny FH Collective - Academy