Customer Service Specialist Fleet Operations (m/f/d) in Warsaw

Customer Service Specialist Fleet Operations (m/f/d) in Warsaw

Warsaw Stacjonarnie
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Fleet Logistics operates across Europe, providing high‑quality operational and strategic fleet solutions. Joining us in Prague means becoming part of a passionate, collaborative, and international team where you can grow, take responsibility, and continuously develop your skills in fleet management and data-driven operations. Start immediately and help us shape mobility with impact.

Your Responsibilities: You will be responsible for a wide range of operational and administrative tasks within fleet management. Your work will directly contribute to higher customer satisfaction and the continuous optimisation of internal processes.

Fleet Management

Independently manage an assigned vehicle fleet

Monitor deadlines and key dates for customer fleets with a high level of accuracy

Track vehicle entries and exits throughout the lifecycle

overall support of account management

Order & Contract Management

Request quotations in line with customer‑specific framework agreements

Order vehicles from dealerships and coordinate follow‑up activities

Request, monitor, and manage leasing contracts

Organise vehicle registrations in cooperation with external partners

Order fuel cards and manage related administrative processes

Physically handing over, collecting and relocating vehicles when required.

Perform additional administrative tasks related to fleet operations

This is your profile to be successful in this role:

Minimum 2 years’ experience in Fleet Management with back-office and support positions

Excellent communication skills, written and verbal,

Valid category B driving licence and confidence in driving passenger vehicles.

an University Degree would be a plus

Native Polish & excellent level of English (both written and verbal)

proficient in Excel

proven track of being a quick learner that is enthusiastic, "hands‑on" and has a "can‑do" attitude

dedicated and committed to a positive customer experience

reliable and accountable team player.

highly organised and have excellent planning skills and love detail

Your Benefits We appreciate what our employees achieve. Our recognition goes beyond salary – with modern benefits that support you individually.

full‑time contract

International working environment & language courses

Hybrid working possible after the probation period (contingent on business requirements)

Meal vouchers / Lunch card

Corporate life insurance and private health insurance plan

Salary Package fixed salary PLN 4,806 – 9,000 gross per month depending on the candidate's experience and qualifications PLUS quarterly performance bonus scheme

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Dane kontaktowe:

Zespół rekrutacyjny Fleet Logistics GmbH Poland