Customer Service Specialist (f/m/d) in Bydgoszcz

For our Customer Service department at our Bydgoszcz location, we are looking to fill the following position: Customer Service Specialist (f/m/d)

Your tasks: We make the difference together

You comprehensively manage the order processing workflow, including creating and processing orders in the system, checking prices and availability, handling required documentation, and monitoring shipment status You review sales documents to ensure completeness and accuracy You handle urgent orders and customer inquiries in a timely manner You monitor and process returns, claims, and customer complaints You oversee finished goods inventory levels You closely cooperate with internal departments such as Sales, Planning, and Finance Your profile: We like what makes you stand out

You successfully completed higher education degree You are experienced in customer service or a related field You bring strong communication skills, positive energy, and a proactive, efficient approach to work You are fluent in English; knowledge of German is an advantage Hybrid work model that provides greater flexibility in managing your daily tasks. Opportunities for growth through new challenges, access to e-learning platforms and participation in international projects. Employee referral program - recommend great people and get rewarded. Regular team-building events and company activities that strengthen relationships. Subsidies for sports memberships, private healthcare and group life insurance. Meal subsidies and access to an on-site canteen - you won't be hungry with us.