Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As account manager, you act as the primary local link between regional clients and the main corporate organization, driving retention, satisfaction, and organic growth without daily in-person supervision from headquarters. Your portfolio can be either HQ or non-HQ customers.
Position Dynamics: you act as a hybrid of a high-level salesperson, a program manager, and a trusted advisor bridging the client and internal cross-functional teams.
What You’ll Do
Account Planning: Build and execute written, multi-year strategic joint plans tailored to each major customer’s business goals.
Executive Engagement: Cultivate trusted relationships with senior stakeholders and decision-makers at the client organization.
Revenue Growth: Identify and close cross-selling and upselling opportunities within existing accounts to meet expansion targets .
Internal Coordination: Lead virtual or cross-functional internal teams (product, support, delivery) through influence to ensure seamless solution delivery and issue resolution.
Governance & Review: Conduct regular business reviews (QBRs) and track performance metrics to demonstrate ongoing ROI and strategic value.
What We’re Looking For
Stress resistant & multi-tasker
Excellent time-management and priority setting
Being capable of identifying opportunities, and drive the execution of them considering GBT’s targets and priorities
Good relationship management
Understanding well GBT’s eco-system (operationally / product suite / OBT’s and who they connect to each other)
Autonomous as team player
Structure is key
Will to win mentality
Location Poland
The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement?
Account Manager – pracodawca: Global Business Travel Group
Global Business Travel Group oferuje inspirujące środowisko pracy, w którym podróże są postrzegane jako siła dobra. Pracownicy mają możliwość wpływania na branżę oraz korzystania z kultury współpracy i inkluzyjności, gdzie ich głos jest ceniony. Dodatkowo, firma zapewnia możliwości rozwoju zawodowego poprzez udział w innowacyjnych projektach technologicznych.
Dane kontaktowe:
Zespół rekrutacyjny Global Business Travel Group
