Senior Process Specialist FP&A in Kraków

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to “WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Process Specialist acts as the local representation (or extension) in the shared service center of the Global Process Lead at group level. The Process Specialist drives optimal E2E processes, by contributing to the mission of the GPO organization: design, guard, transform and continuously improve E2E processes, which are effective at a competitive cost and resulting in an excellent experience for customers, suppliers and internal stakeholders. By driving optimal E2E processes, the GPO organization enables the business to create value for the Company. The Process Specialist in close alignment with the Global Process Lead and team:

Your responsibilities would include:

contributes to the development of a process strategy, resulting in a roadmap of transformation initiatives

drives E2E process excellence and end‑to‑end productivity in the Function through standardization and deployment of common business processes and enablers

shares and preserves process knowledge in the area of expertise

drives transformation and continuous measurement & improvement of process performance

process design:

providing input for standard process design for all relevant elements, i.e. Processes, Policies & Procedures, Master Data, (Risks and) Controls, Solutions, Organisational Structures and KPIs/PPIs.

contributing to the creation of policies, procedures and guidelines in close cooperation with the Global Process Lead and Senior Process Managers

stakeholder management:

engaging actively with OpCos, HGSS, Global Functions and the GPO organization to ensure high quality stakeholder relationships, understand stakeholder requirements and manage expectations to drive optimal E2E processes

business partnering:

proposing process improvement initiatives as input for the Transformation Roadmap

operational excellence:

monitoring and using operating metrics to identify process improvement initiatives

process adaptation:

providing recommendations/guidance regarding new process adoption

ensuring that the process designs, policies & procedures and operating principles are embedded in the relevant common business solutions

authorising system access as per the design book guidance for customised T‑Codes

knowledge management:

shearing and preserving knowledge in the area of process expertise

compliance management:

validating and guards compliance with the standard process design

engaging actively with OpCos and HGSS to drive the reduction of process deviations

proposing and submiting change requests in regards to process modification

ensuring effective governance of implemented changes

acting as the first point of escalation and link with the Global Process Lead for all process design related issues

managing and preparing for the approval of derogations for process non‑compliance

transformation deployment:

contributing to the execution of the Transformation Roadmap

intervening and escalating to the Global Process Lead in case of deviations from plan

continuous process improvement:

actively working with HGSS, Global Process & Control Improvement (P&CI), Global Functions and OpCos to identify cross‑OpCo and global process improvement initiatives, and steers E2E improvement

guiding and supporting operations teams in process improvement initiatives on the basis of analysis, expert knowledge and experience

business outcomes:

providing input for the (re)definition of business outcomes and for the (re)assessment of process performance targets to further drive optimisation.

You are a good match if you have:

Bachelors or Master’s degree in Finance or Accounting or Management

able to understand the E2E process strategy and the application to the task and responsibilities in this position

analyses processes, detects inconsistencies, and analyses possible causes and solutions

fluency in English, additional European language is a plus

strong and effective communication, facilitation and presentation, strategic thinking, effective time management

strong analytical skills, continuous improvement mindset

at least 5 years of experience in Finance/Accounting in SSC/BPO environment

minimum 3 years’ experience in Finance function specific to the area of process expertise (process design and documentation, gap analysis and solution identification)

strong experience and solid knowledge of process specific knowledge

strong experience and solid knowledge of process specific knowledge

exposure to multiple tools and methodologies and familiar with the SAP system

strong analytical and project management skills.

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