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Your career opportunity HSBC Service Delivery Polska Sp. z o.o., part of HSBC Holdings plc, is looking for an Associate Delivery Enablement Manager to join the UK Change and Execution Performance team. The team helps shape and implement strategic change for HSBC UK by working closely with change execution and delivery partners. This is a delivery coordination, governance, reporting and continuous-improvement role supporting the Value Stream Delivery Enablement Manager. You will help UK Sub-Value Streams maintain transparency across plans, progress, risks, dependencies, decisions and outcomes and identify opportunities to simplify processes and improve how change is delivered. You will contribute to enabling the HBUK strategy through change outcomes that benefit the business and customers and learn to use an AI-infused toolset to develop new approaches to delivering outcomes.
What you'll do
Build working knowledge of the HSBC Change Framework and how it is applied across Value Stream and Sub-Value Stream programmes, seeking guidance where needed
Coordinate change management activities with key Sub-Value Stream stakeholders in line with the UK Change and Execution Target Operating Model
Provide day-to-day delivery coordination, governance and reporting support to the Value Stream Delivery Enablement Manager
Own the timely collation, validation and presentation of Sub-Value Stream delivery information including progress against Outcomes and Key Results, milestones and business value
Help identify delivery risks, issues, dependencies and blockers, contribute to mitigation planning and elevate through the appropriate governance routes
Support delivery teams with PI Planning, Quarterly Business Review preparation and budget tracking, including collection and reconciliation of relevant information
Contribute to benefits tracking, quality assurance and continuous-improvement activities across the change lifecycle including closure and lessons learned
Coordinate agreed Sub-Value Stream resource-management activities including onboarding while building knowledge of key stakeholders, delivery goals and operating context
What you need to have to succeed in this role
Experience supporting or coordinating projects, programmes or change delivery in a complex environment
Practical understanding of Agile delivery approaches and willingness to develop further knowledge of the HSBC Change Framework
Use Jira and Confluence to support delivery tracking, planning and governance
Communicate clearly in writing and verbally with stakeholders
Strong attention to detail combined with the ability to understand wider business outcomes
Strong analytical skills and the ability to interpret information and identify key messages
Good understanding of delivery planning, governance, risks, issues, dependencies and actions
Hold SAFe Agilist, PMP, Prince2 training or certification or bring equivalent demonstrable experience
What we offer The pay range for this role is 10 700 PLN - 13 500 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
Recruitment process If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test (for external candidates only)
Telephone screen (for external candidates only)
Interview with the hiring manager
Equality, diversity and inclusion Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Associate Delivery Enablement Manager in Kraków – pracodawca: HSBC Holdings plc
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