Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity The financial services industry is subject to increasingly stringent law, regulatory rules and corporate governance obligations towards whistleblowers and ensuring that the sometimes-complex matters and investigation of their concerns are handled appropriately. HSBC Confidential manages and records whistleblowing incidents across the Group covering all functions and levels of management and engaging with external stakeholders including regulators, third parties and external auditors. This role supports the effective operation, monitoring and continuous improvement of the Group’s whistleblowing control framework and associated technology. You’ll provide independent control testing, quality assurance, governance and project support across global and regional stakeholders, helping to maintain an effective control environment. Where required, you’ll also support day-to-day operations including the production of data and management information as well as training and communications.
What you’ll do
Perform continuous monitoring across global whistleblowing-owned controls including sampling, evidence review and challenge of control operation
Provide quality assurance over case capture, allocation and access management controls and related control activities
Maintain accurate and complete control records in Helios, ensuring data quality and timely remediation of exceptions
Support the review and challenge of Risk and Control Assessments
Coordinate responses to internal and external audit requests and prepare clear evidence packs
Produce management information, papers and presentations for governance forums and committees
Coordinate change requests arising from transformation and simplification programmes and support management of the change backlog to agreed timescales
Support oversight of NAVEX including user access, mover and leaver certification, notifications, system issues and enhancements, monitoring vendor performance and escalating unresolved issues
Assist in the Case Capture & Allocation, Case Oversight and Closure
What you need to have to succeed in this role
Demonstrate fluency in English
Bring experience in operational risk, regulatory compliance, controls assurance, audit, governance or a related financial services discipline
Have a strong understanding of control frameworks, evidence-based testing, risk assessment and issue management
Show experience supporting audits, regulatory reviews and senior governance forums
Manage multiple priorities, coordinate complex deliverables and meet demanding deadlines
Communicate clearly in writing and verbally and present information in a structured way
Work collaboratively across countries, functions and levels of seniority
Handle confidential whistleblowing information responsibly and align to HSBC’s values and mandatory learning requirements
What we offer The pay range for this role is 13,700 PLN – 18,000 PLN (monthly, gross). Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance. We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test (for external candidates only)
Telephone screen (for external candidates only)
Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.
AVP, Whistleblowing Investigations Oversight LTA COVER in Kraków – pracodawca: HSBC Holdings plc
HSBC Holdings plc w Krakowie to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w branży FinTech. Nasza kultura pracy opiera się na innowacyjności i współpracy, co sprzyja rozwojowi zawodowemu pracowników. Oferujemy atrakcyjne benefity oraz możliwości nauki i rozwoju w obszarze nowoczesnych technologii, co czyni nas idealnym miejscem dla ambitnych inżynierów oprogramowania.
