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Your career opportunity UK Change Execution is part of the HSBC UK Chief Operating Office and enables transformational change across HSBC UK guided by our strategic ambitions and delivered through agile ways of working. We have an opportunity for a Business Architect within the UK Change Execution team. Working with Senior Business Architects and business, technology and change stakeholders you will support strategic discovery, translate business priorities into clear architecture outputs and help connect strategy to change activity. You will take ownership of defined discovery, analysis and design deliverables, applying established business architecture methods while building your experience across the wider practice.
What you’ll do
Support strategic discovery by helping translate business priorities into clear outcomes, objectives and early ideas
Conduct current-state discovery through interviews, workshops, observation, document analysis and review of available data
Map processes, customer journeys, capabilities, stakeholders and dependencies using agreed methods and standard notation
Gather, structure and analyse qualitative and quantitative information to identify pain points, duplication, gaps and improvement opportunities
Help develop early ideas into practical options, requirements, features and next steps, highlighting assumptions, risks, trade-offs and dependencies
Apply business architecture principles including capability mapping, value streams, customer journeys and target operating models
Support impact assessments across people, process, technology, data and controls, identifying implications for customers, colleagues and the organisation
Communicate findings through clear visualisations, structured artefacts and concise storytelling, supporting discovery sessions where appropriate
What you need to have to succeed in this role
Bring experience in business architecture, business analysis, process improvement, transformation or a related discipline with practical structured discovery and analysis experience
Apply business architecture concepts including capabilities, value streams, customer journeys and target operating models
Use interviews, workshops, observation, document analysis and process or journey mapping to understand a current state
Demonstrate analytical and problem‑solving skills, organising incomplete information, identifying themes and dependencies and drawing evidence‑based conclusions
Develop practical options from early ideas and consider impacts across people, process, technology, data and controls
Communicate and facilitate effectively, presenting findings through accessible visualisations and concise written or verbal narratives
Collaborate with colleagues across business, technology, change, operations and customer experience, asking questions and constructively challenging assumptions
Use business architecture or modelling tools and standard notation, or bring equivalent demonstrable experience, with familiarity with Agile, Design Thinking or Lean methods
What we offer The pay range for this role is 15,858 PLN – 20,000 PLN monthly, gross.
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One‑time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test (for external candidates only)
Telephone screen (for external candidates only)
Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Business Architect in Kraków – pracodawca: HSBC Holdings plc
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