Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity UK Change Execution & Performance is looking for a Market Activation Associate who will play an important role in ensuring change lands effectively for colleagues across HBUK. Working within the Market Activation capability the role supports change runway management, colleague communications, readiness activity and AI-enabled content and training solutions that help colleagues understand, prepare for and adopt change. Working across business and functional boundaries the role combines change insight, stakeholder engagement and delivery coordination to manage colleague impact and improve the change experience. The role supports the assessment of change demand, contributes to prioritisation decisions and delivers targeted interventions that build understanding, readiness and adoption.
What you’ll do
Maintain visibility of planned change affecting frontline colleagues
Assess colleague impacts and sequence communications, readiness and training
Deliver targeted communications that support understanding and adoption
Coordinate AI-enabled content, training and other activation activities
Build trusted relationships across business and functional teams
Translate business requirements into practical activation plans
Lead delivery, coach colleagues and promote continuous improvement
Manage governance, risks, controls, records and management reporting
What you need to have to succeed in this role
Experience delivering change activation, colleague communications, readiness or adoption activity within a complex organisation
Working knowledge of HBUK Change operating models, processes, systems and governance
Experience supporting change runway management, assessing colleague impact and coordinating change across frontline teams
Ability to create clear, compelling communications and training interventions that build understanding, readiness and adoption
Ability to combine data, insight and feedback to inform recommendations, prioritisation and continuous improvement
Strong stakeholder management skills with experience balancing priorities and influencing outcomes across multiple teams
People leadership or workstream leadership experience with the ability to coach, motivate and coordinate colleagues
Practical experience using AI tools responsibly to improve insight, communications, content delivery and efficiency
What we offer The pay range for this role is is 10,734 PLN - 14,500 PLN monthly, gross. Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test (for external candidates only)
Telephone screen (for external candidates only)
Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Market Activation Associate in Kraków – pracodawca: HSBC Holdings plc
HSBC Holdings plc w Krakowie to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w branży FinTech. Nasza kultura pracy opiera się na innowacyjności i współpracy, co sprzyja rozwojowi zawodowemu pracowników. Oferujemy atrakcyjne benefity oraz możliwości nauki i rozwoju w obszarze nowoczesnych technologii, co czyni nas idealnym miejscem dla ambitnych inżynierów oprogramowania.
