IG Group in Krakow is seeking a Customer Experience Associate (Spanish) to join its global support team. You will deliver digital-first support via Intercom, handling queries about products, markets and platforms, while ensuring a high standard of service. You will work with a multinational team, aiming for 80%+ CSAT, contribute to training materials, and escalate issues when needed. Fluency in English and Spanish is preferred and a hybrid working model is offered.
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