Technical Account Manager Intern in Katowice

We believe the future of software development is AI-native — where engineersoperateat a higher level of abstractionand qualityremainsnon-negotiable.

Incubyte is asoftware craft consultancywhere the “how” of building software matters as much as the “what”.

We partner with companies of all sizes, from helping enterprises build, scale, and modernize toearly-stagefounders bring their ideas to life.

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship . Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality.

These principles define how we work at Incubyte . They are non-negotiable.

Relentless Pursuit of Quality with Pragmatis

m

We build high-quality systems without losing sight of delivery.

Extreme Ownership

We take responsibility end-to-end for decisions, execution, and outcomes.

Proactive Collaboration

We collaborate closely, challenge each other, and solve problems together.

Active Pursuit of Mastery

We continuously improve our craft and raise our bar.

Invite, Give, and Act on Feedback

We seek , give, and act on feedback to get better every day.

Ensuring Client Success

We act as trustedpartnersandfocus on real outcomes, not just output.

Job Description This is a remote position.

Internship Duration: 6 months

Education:

Bachelor's degree in computer science/IT

Conversion:

Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.

About the Role

This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.

Outcomes You'll Own

Operational reliability

: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks

Data accuracy

: account information stays correct and consistent across CRM, ERP, and internal records

Paperwork done right

: client documentation is complete, accurate, and submitted on time

Dependable support

: Account Managers can rely on you to take tasks off their plate and see them through to closure.

Activities That Drive These Outcomes (illustrative, not exhaustive)

Keep CRM/ERP and account records up to date, down to client-specific details.

Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing

Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents

Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed

Assist in maintaining account plans and stakeholder maps.

Coordinate with People Success and recruiting on staffing updates when needed

Document repeated tasks and processes so they're easy for others to follow

Flag inconsistencies, gaps, or risks to your Account Manager early

Requirements What You'll Bring

A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work

Strong attention to detail. You notice when numbers don't match or a field is missing

Thoroughness in your work and a habit of double-checking before calling something done

Comfort handling documentation, forms, and structured data

An ownership mindset: you take tasks to closure without needing reminders

Good organizational skills and the ability to manage multiple tasks and deadlines

Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required

What You'll Gain

Hands-on exposure to how client accounts are managed at a software craft consultancy

Mentorship from experienced Technical Account Managers

A clear path to a full-time role based on your performance

What We Value

Extreme ownership – you take responsibility for outcomes and drive work end-to-end

Ability to execute independently and define problems, not just solve assigned tasks

A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed

The ability to build trust and sell value, not just deliver output

High standards , autonomy, and bias toward action.

Life at

Incubyte

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person fora co-workingsprintand once a year for a retreat-with all travel expenses covered. Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence.We are alllifelonglearners,andourwork is our passion.

Dedicated learning & development budget.