KSTAR is a leading global provider of solar inverters, energy storage systems, and EV charging solutions. With over 30 years of industry experience, our operations span more than 100 countries, supported by a global team of 4,300+ professionals. Our R&D strength includes 700+ engineers driving continuous innovation in inverter technology, data centre solutions, and next-generation renewable energy systems.
We foster a collaborative, dynamic, and forward-thinking environment where talented professionals can thrive. As we continue to expand across the CEE region, we are looking for a CEE Region After-sales Manager to join our team.
Your Responsibilities
Conduct product training sessions and equipment demonstrations for existing and prospective customers.
Provide after-sales technical support, including complaint handling and service support, both remotely and on-site at customer installations.
Support the preparation of post-sales technical documentation, including training materials, user manuals, and related materials.
Troubleshoot technical issues and collaborate with other departments, including Sales and R&D, to improve products.
Prepare reports on technical service activities and related issues.
Business travel: approximately 30–50% of working time.
Our Requirements
Base Location:
Poland, Bulgaria or Romania
A relevant engineering degree; a background in renewable energy, power engineering, or electrical engineering is preferred.
Knowledge of electrical power conversion technologies, including lithium batteries, battery management systems (BMS), and photovoltaic inverters.
Fluency in
English and Chinese .
At least 2 years of experience in a similar role within the renewable energy, power, or electrical engineering industry.
A customer-oriented mindset and strong problem-solving skills.
A valid Category B driving licence.
Flexibility and willingness to travel as required.
Nice to have: knowledge of an additional CEE regional language, such as Polish, Bulgarian, Russian, Ukrainian or Czech.
What we offer
Competitive remuneration.
The opportunity to work in a dynamic team.
Participation in trade fairs and training programmes, including international events.
Genuine opportunities for professional and personal development.
The opportunity to work for an established company.
A real opportunity to influence the development of the products offered by the company.
CEE Region After-sales Engineer in Kraków – pracodawca: KSTAR New Energy
KSTAR New Energy to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w szybko rozwijającej się branży energii odnawialnej. Nasza kultura pracy opiera się na innowacyjności i współpracy, a pracownicy mają możliwość rozwoju zawodowego poprzez szkolenia i wsparcie w realizacji ambitnych celów. Pracując w Polsce, będziesz częścią zespołu, który ma realny wpływ na zrównoważony rozwój i przyszłość energetyczną kraju.
