Head of Retail and Multichannel, Poland in Warsaw

Warsaw Stacjonarnie

Aplikuj teraz

Head of Retail and Multichannel (m/f/d) Where passion meets premium – join our leadership team!

Location: Warsaw, Poland

Employment Type: Fulltime

About Le Creuset At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary Join the vibrant world of Le Creuset as a Head of Retail and Multichannel, where cookware meets colour, and customers come for inspiration! You’ll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you’ll bring energy, enthusiasm, and a love for great food and design to every shift.

Ingredients: Key Responsibilities

Lead and develop Store Managers and retail teams to drive sales performance, profitability, and an outstanding customer experience.

Execute the retail and multichannel strategy, ensuring a seamless customer journey across stores, e-commerce, showrooms, and digital channels.

Monitor key business KPIs, identify growth opportunities, and implement actions to improve commercial and operational performance.

Collaborate closely with Marketing, E-commerce, Merchandising, and other functions to deliver business objectives and enhance customer engagement.

Drive operational excellence, process improvements, compliance, and consistent brand standards across all retail locations.

Develop talent, strengthen employee engagement, and foster a high-performance culture focused on accountability, customer centricity, and continuous improvement.List Key Responsibilities.

The Perfect Blend: What We’re Looking For

Bachelor’s degree in Business Administration, Retail Management, Marketing, Commerce, or a related field.

5 - 8 years of progressive retail leadership experience, including significant omnichannel responsibilities.

Proven track record of delivering sales growth, profitability improvements, and operational excellence.

Experience leading multi-site retail operations within a premium, luxury, or specialty retail environment.

Knowledge of retail KPIs, sales productivity metrics, and operational excellence methodologies.

Familiarity with commercial planning, merchandising, supply chain, and demand generation principles.

Awareness of local labor, commercial, health & safety, and retail compliance regulations.

Business proficiency in Polish and English

Why Join Our Table? At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity and Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

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