Londontown, Inc. is hiring a hands-on, data-driven leader to own and scale our customer support function. This role is ideal for someone who has led in-house CS teams at a product-based company and has successfully implemented AI tools to improve efficiency and CX. You’ll bring structure, accountability, and performance rigor transforming support into a high-performing, metrics-driven operation. The role requires 5+ years leading teams and a track record in AI-driven customer support.
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