Customer Success Partner - German Speaking in Warsaw

Hiring Range: 10.000 zł - 14.000 zł Join Maersk and support global sales operations

Maersk is a global leader in integrated logistics, with over a century of experience shaping international trade. As part of our growth in Warsaw, we are looking for a

German-speaking Customer Success Partner

to join our Global Service Centre. In this role, you will work closely with

Sales teams and internal stakeholders , ensuring efficient execution of commercial processes and delivering a high-quality customer experience. Key Responsibilities

Support

Sales teams

through standard channels, ensuring timely and accurate handling of requests Build and maintain

strong relationships with customers , supporting long-term satisfaction and retention Manage and coordinate

customer requests, quotations, and commercial activities Assist with

contract renewals and tender processes , ensuring deadlines are met Communicate

service updates and pricing changes

to customers Resolve

customer queries and challenges , working with internal stakeholders where needed Support

reporting, data management, and administrative activities Assist with

escalations, disputes, and follow-ups

to ensure smooth resolution Collaborate with cross-functional teams across the

Global Service Centre and Area Sales What we’re looking for

Fluent German & English (mandatory) Previous experience in

sales support, customer service, or a similar operational role (2–4 years preferred) Strong

communication and relationship-building skills Background in Logistics / Supply Chain Good organisational skills with attention to detail and accuracy Ability to manage multiple tasks in a

fast-paced environment Basic

commercial awareness

and understanding of customer needs Proficiency in

MS Office (Excel, Word, Outlook) What we offer

Opportunity to work in a

global organisation

with international exposure A

collaborative and diverse working environment Opportunities for

professional development and career growth A role where you can directly contribute to

customer satisfaction and business performance Salary from 10,000 up to 14,000 PLN per month

(depending on experience) 7.5% annual bonus Life insurance Private medical care (Luxmed) Sport Card If you are looking to build your career in a

dynamic, international environment

and develop your skills in sales support and customer operations — we would love to hear from you.

And the Team? You’ll be joining a

collaborative, supportive, and high-energy team

that genuinely enjoys working together. We value open communication, shared success, and creating an environment where everyone feels part of something bigger. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. The salary range and benefits listed are provided in good faith and represent an estimate based on objective and gender neutral criteria, including the precise nature of the role and relevant market data. Actual compensation may vary depending on factors such as experience, qualifications, and location. Benefits may differ based on employment status and regional policies. Details mentioned in this job posting do not guarantee a specific salary, benefits package, or employment terms. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.