Operations Specialist with Spanish in Warsaw

Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:

Operations Specialist with Spanish What can you expect? EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results delivering them in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other. We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.

What is in it for you?

Work with colleagues across geographies in a global environment

Emphasis on work/life balance

Flexible working hours and hybrid mode (3 days per week workinf from the office)

Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)

We Will Count On You To

Collate, review and process data related to clients' insurance policies and benefits plans (prepare the respective translations)

Generate claims ratio report

Maintain the quality of data and documents in internal systems and applications

Support administrators onshore in daily activities

Reconciling accounts with insurance companies

Introduction of receipts into the system for invoicing

Requesting data from clients

Browsing insurance companies' websites to download data or documents

Registration of suppliers

What You Need To Have

Excellent command of spoken and written English and Spanish

1+ years of experience in a similar position

Proficiency in MS Office tools and general computer literacy

Good organization skills, attention to detail and ability to seek improvements within existing processes

Proactivity, responsibility and verbal and written communication skills

What Makes You Stand Out

Experience in SSC/ BPO operations environment working with processes

Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.