Matrix Eastern Europe, the offshore division of Matrix IT, one of the leading global R&D services companies with more than 11,000 professionals, is looking for a Customer Success Manager to join one of our teams. Want to shape the future of finance by applying your knowledge of FP&A to provide an automated solution? The FP&A Implementation Manager will own customer success by leading product implementation for customers and providing support throughout the client lifecycle. Support finance professionals ranging from middle-management to high-level executives in both small and large US firms. As a trusted partner, you’ll collaborate with CFOs, VPs, and Directors of Finance, helping them streamline processes, optimize reporting, and unlock new insights. Responsibilities
Lead customer onboarding, ensuring a smooth and successful implementation of the Datarails platform Simplify financial models, integrating them into an automated workflow Provide expert guidance on budgeting, forecasting, and reporting best practices Offer strategic recommendations to enhance efficiency and maximize outcomes Build lasting relationships with finance professionals and deliver ongoing support Requirements
3-6 years of experience in finance or FP&A, with deep knowledge of corporate finance processes Native or high-level English speaker with the ability to conduct fluent conversations. Advanced Excel expertise (VLOOKUP, Pivot Tables, financial modeling) Strong communication skills with the ability to engage C-level executives and finance leaders Experience with BI tools, ERP systems, and software implementation Bachelor’s degree in finance, accounting, or a related field What we can offer
Additional 20 days of paid leave Remote work and flexible working hours
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FP&A Customer Success Manager in Katowice – pracodawca: Matrix Eastern Europe
Matrix Eastern Europe to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w branży technologii finansowej. Nasza kultura opiera się na innowacyjności i współpracy, a pracownicy mają możliwość rozwoju zawodowego poprzez pracę nad zaawansowanymi projektami z wykorzystaniem najnowszych technologii. Dodatkowo, lokalizacja w sercu Europy Wschodniej zapewnia dostęp do różnorodnych talentów oraz inspirujących wydarzeń branżowych.
