Global PMS Success & Operations Lead in Warsaw

Docplanner Group is seeking a PMS Customer Success Manager in Poland to shape onboarding, engagement, and retention for multiple PMS products across markets. You will design scalable processes, set KPIs, and collaborate with BI, CRM/Ops, and the Retention team to drive global consistency with local adaptability. The role requires fluent English, strong project and operations experience, and a willingness to work across several PMS products and markets.