Support Specialist (Polish Speaker) - Gaming Account
Sofia, Bulgaria Start Date: 23 & 30 November 2026 On-site Position Languages: Polish (C1+) & English (B2) About The Role Join an international gaming support team and help players enjoy the best possible experience. You will provide support via email, tickets, and live chat for players of some of the world's most popular games, including League of Legends and Valorant.
This is a great opportunity for gaming enthusiasts looking to start or develop an international career in the gaming industry.
Salary & Benefits Gross Salary: €1,480/month
Relocation Package
€1,200 gross relocation bonus (paid in two instalments)
Flight ticket to Sofia covered by the company
Airport pick-up and taxi transfer upon arrival
21 days of company accommodation
Relocation specialist to assist with long-term housing
Fully paid training
International work environment
Career growth opportunities
Supportive multicultural team
Main Responsibilities
Provide player support via email, tickets, and live chat
Deliver a personalized and player-focused experience
Assist players with account and gameplay-related questions
Identify recurring issues, trends, and potential bugs
Collaborate with internal teams to improve the overall player experience
Resolve customer inquiries efficiently and professionally
Requirements
Fluent Polish (C1-C2)
Good level of English (B2 or higher)
Excellent communication skills
Customer-oriented mindset and empathy
Interest in gaming and online communities
Previous player support or customer support experience is a plus
Experience with games such as League of Legends or Valorant is an advantage
Work Schedule Rotational shifts from Monday to Sunday
Two days off per week
Schedules are provided in advance to help you plan your personal time
