About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day. About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 15,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role
Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut. We're looking for a Support Specialist who can take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day. To support our 24/7 coverage, this role may include night and weekend shifts. Up to shape what's next in finance? Let's get in touch. What You’ll Be Doing
Providing customers with an outstanding experience, making sure customers feel secure whilst using our features Providing excellent customer service via our in-app live chat and over the phone Representing Revolut at all times Collaborating with other international team members to tackle any customer disruption What You'll Need
Fluency in English and Galician (C1 level or higher) 18+ months of experience in inbound/outbound calling A bachelor’s degree or equivalent Excellent communication skills The ability to explain complex issues in an easy and understandable manner Great writing, analytical, and IT skills Impeccable attention to detail Empathy and a love for helping people To be driven and self-motivated with a highly flexible team player attitude To be an independent problem solver Nice to have
Fluency in other languages Building a global financial super app isn’t enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Phone Support Specialist - Galician in Warsaw – pracodawca: Revolut Ltd
Revolut to doskonały pracodawca, który stawia na rozwój swoich pracowników i tworzy kulturę pracy opartą na różnorodności oraz innowacyjności. Oferujemy elastyczność pracy zdalnej, atrakcyjne wynagrodzenie oraz bogaty pakiet benefitów, w tym subskrypcję Revolut Metal z dodatkowymi przywilejami. Dołączając do naszego zespołu, masz szansę na rozwój kariery w dynamicznym środowisku, które docenia Twoje umiejętności i zaangażowanie.
