Act as a Service Integrator, coordinating multiple fully managed IT services delivered by external vendors and ensuring effective service integration. Manage the IT Service Portfolio
Take ownership of a portfolio of IT services supporting the Legal and Risk Assurance domain, ensuring service continuity and quality.
Monitor and manage external vendors against agreed service management targets, SLAs, and regulatory requirements. Ensure Security and Operational Compliance
Oversee compliance with security and operational standards, including vulnerability management, IT Policy Framework (ITPF), backup and restore procedures, and secret rotation.
Coordinate Information Security Audits
Prepare for and support internal Information Security audits focused on ITPF compliance, including tracking audit findings and ensuring their timely closure.
Requirements
IT Service Management Experience
At least 3 years of professional experience in IT service management, preferably within complex enterprise environments.
ITIL Knowledge
Solid understanding of ITIL principles, service management processes, and operational best practices.
Vendor and Service Provider Management
Experience managing multiple vendors or managed service providers, monitoring service delivery, and ensuring compliance with agreed SLAs.
IT Compliance and Audit Experience
Practical experience with IT compliance activities and internal audits, including tracking findings and supporting remediation.
CET Business Hours Availability
Ability to work during Central European Time business hours and collaborate with teams across relevant time zones.
Fluent English, with the ability to communicate effectively with vendors, stakeholders, and internal teams. What we offer
B2B Contract
Employment based on a B2B contract
Stable and Dynamic International Firm
Opportunity to work in a stable, dynamically developing international company
Engaging Projects and Latest IT
Chance to participate in interesting projects and work with the latest information technologies
Competitive Rates
Attractive remuneration rates offeres
Renowned International Projects
Involvement in the most prestigious international project
MultiSport and Private Medical Care
MultiSport and Private Medical Care
Work with us
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Service Manager – Information Security in Katowice – pracodawca: Seargin
Seargin to doskonały pracodawca, który stawia na rozwój swoich pracowników w dynamicznym, międzynarodowym środowisku technologicznym. Oferujemy kulturę pracy opartą na współpracy i ciągłym doskonaleniu, co pozwala na zdobywanie cennych doświadczeń oraz umiejętności w obszarze zarządzania projektami. Nasze zespoły cenią sobie otwartość i innowacyjność, co sprawia, że każdy dzień przynosi nowe wyzwania i możliwości rozwoju.
