W skrócie
- Zadania: Monitor warehouse operations and coordinate escalations for smooth logistics.
- Firma: Join SHEIN, a global leader in online fashion and lifestyle retail.
- Benefity: Enjoy private medical care, subsidized lunches, and a multisport card.
- Pozostałe informacje: Flexible shifts with 3 days off after each shift and exciting team-building activities.
- Dlaczego ta praca: Be part of a dynamic team shaping the future of fashion logistics.
- Kwalifikacje: Experience in warehouse operations and strong communication skills required.
Przewidywane wynagrodzenie mieści się w przedziale 36000 - 44000 zł za rok.
Are you looking for an exciting new move in your career? SHEIN is a global online fashion and lifestyle retailer, offering SHEIN-branded apparel and products from a global network of vendors, all at affordable prices. SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future!
Key Responsibilities
- Monitor warehouse and network-level risks related to backlog, capacity, staffing, replenishment, systems, transport, and service performance.
- Coordinate operational escalations between warehouses, Flow teams, Warehouse Managers, Transport, IT, Planning, and other stakeholders.
- Ensure escalations contain clear data, business impact, ownership, timing, recommended actions, and decision requirements.
- Support live incident management and maintain communication until operations return to a stable condition.
- Review operational testing requests and confirm that scope, risks, rollback plans, monitoring arrangements, and stop criteria are defined.
- Support selection of suitable testing windows based on operational volume, staffing, backlog, and network priorities.
- Maintain escalation logs, incident records, handovers, action trackers, and post-incident reviews.
- Identify recurring risks and propose improvements to alerting, reporting, escalation processes, and operational standards.
- Support the Control Tower Lead with reporting on incidents, trends, capacity risks, and service-impacting events.
Requirements
- Experience in warehouse operations, logistics, fulfilment, transport, supply chain, planning, or operational coordination.
- Strong ability to work with real-time operational data and make structured recommendations.
- Understanding of warehouse workflow, capacity constraints, replenishment, picking, packing, shipping, and transport dependencies.
- Experience with incidents, escalations, operational monitoring, or change coordination is preferred.
- Good Excel and reporting skills; Power BI or similar tools are advantageous.
- Strong written and verbal communication skills.
- Ability to work calmly under pressure and manage several priorities at the same time.
- Professional English proficiency.
Working hours:
- Sun. - Wed. - Day Shift - 6:00 - 16:45
- Sun. - Wed. - Night Shift - 18:00 - 4:45
- Wed. - Sat. - Day Shift - 6:00 - 16:45
- Wed. - Sat. - Night Shift - 18:00 - 4:45
After each shift there are 3 days off.
Private medical care at Luxmed
Fully employer-funded life & health insurance at Nationale-Nederlander
Multisport card
Subsidized lunches for 1 PLN (meat, vegetarian, or Chinese options)
Free parking
Company benefit fund
Employee referral program
Multiple team-building activities throughout the year.
Sr. Warehouse Operation Specialist in Kąty Wrocławskie – pracodawca: SHEIN
SHEIN to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w globalnym zespole bezpieczeństwa. Pracownicy mają możliwość rozwoju zawodowego poprzez udział w innowacyjnych projektach oraz współpracę z międzynarodowymi zespołami, co sprzyja wymianie wiedzy i doświadczeń. Dodatkowo, firma stawia na elastyczność i wsparcie dla pracowników, co czyni ją atrakcyjnym miejscem do pracy dla osób poszukujących satysfakcjonującej kariery w obszarze bezpieczeństwa IT.
