This offer base language is English. Translate into Ukrainian. We are looking for a Junior Help Desk Support Specialist to join our team in Gdansk. In this role, you will be responsible for resolving technical issues reported by customers. This position is office-based and requires good organizational skills and effective communication. If you are eager to develop your technical skills in a supportive environment, we encourage you to apply. Resolving technical issues reported by users Preparing and inventorying computer hardware Assisting in managing IT equipment orders Managing user accounts in Active Directory Performing basic configuration of network devices Collaborating with higher-level support teams for smart hands assistance Requirements
Minimum of 6 months of experience in a technical support role, including internships Very good command of English, both spoken and written Knowledge of PC hardware and basic configuration elements Strong understanding of the Microsoft Windows operating system Familiarity with configuring MS Outlook, Teams, and the basic functions of MS Word and MS Excel Practical knowledge of MS Active Directory services Understanding of LAN/WAN and Wi-Fi configuration and maintenance Knowledge of server configuration issues Strong interpersonal skills and effective communication Fluent Polish Residency in Poland Nice to have
Experience with backup and restore processes Familiarity with Apple iOS devices Job no. JOB-WNFLW Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws. Quick apply
Fill in the form in English please Junior IT Support Specialist (f/m/x) First name * Surname * E-mail * Linkedin profile * I don't have a LinkedIn profile Hybrid Office Attach CV * Drag & drop file Local drive I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries (Sii Poland Group) for recruitment purposes. * I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries (Sii Poland Group) for the purpose of sending marketing information to the provided e-mail address. At any time, you may withdraw your consent to the processing of personal data, but such withdrawal shall not affect the legal compliance of any processing of such data, which had occurred before you withdrew your consent. Detailed information on the processing of your personal data is specified in the Sii Poland Group Privacy Policy . Sii Poland Group follows the Procedure for reporting law violations. Create MySii account to follow your application's status
Junior IT Support Specialist (f/m/x) in Gdańsk – pracodawca: Sii Ukraine LLC
Sii to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w zespole ServiceNow, gdzie możesz rozwijać swoje umiejętności w obszarze ITSM, ITOM i wielu innych modułów. Nasza kultura pracy opiera się na współpracy i innowacyjności, a pracownicy mają dostęp do licznych możliwości rozwoju zawodowego oraz szkoleń, co czyni nas idealnym miejscem dla osób poszukujących satysfakcjonującej kariery w branży technologicznej.
