This translation is generic and may include errors. Translate into Ukrainian. We are looking for an experienced IT Process Manager to join our team. Your task will be to coordinate the IT process management practice and maintain the process map. You will collaborate with process owners to define scope, objectives, and responsibilities. If you have experience in process management and want to impact the organization's efficiency, this offer is for you. Planning and managing the IT process management practice, including prioritizing, managing the backlog, and tracking deliveries Maintaining the IT process map and a controlled register of IT processes with clear assignment of responsibilities, status, review dates, and relationships between processes Collaborating with process owners to define scope, objectives, roles, responsibilities, controls, inputs, outputs, handoffs, tools, and supporting documentation Facilitating workshops to capture current processes, identify gaps, and agree on pragmatic target processes that can be executed by internal and external delivery teams Modeling and maintaining approved process flows in Signavio according to established BPMN conventions and standards; providing support in modeling when it accelerates delivery Establishing and maintaining practical process management standards, templates, modeling conventions, and quality criteria, in line with the approved process management standard Defining relationships between high-level process models in Signavio and detailed procedures, work instructions, and knowledge articles stored in approved repositories Requirements
Minimum 5 years of experience in IT process management Strong knowledge of BPMN 2.0 and experience working with Signavio or similar tools Familiarity with ITSM practices and the ability to translate security, risk, and compliance requirements into processes Stakeholder management and communication skills Advanced English language proficiency Residency in Poland Nice to have
Experience in Lean or Lean Six Sigma management Possession of ITIL or BPM certifications Practical experience in BPMN modeling and Signavio Job no. JOB-YFQLF Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws. Remote Hybrid Office Sii Poland Group follows the Procedure for reporting law violations.
IT Process Manager (f/m/x) in Warsaw – pracodawca: Sii Ukraine LLC
Sii to doskonały pracodawca, który oferuje dynamiczne środowisko pracy w zespole ServiceNow, gdzie możesz rozwijać swoje umiejętności w obszarze ITSM, ITOM i wielu innych modułów. Nasza kultura pracy opiera się na współpracy i innowacyjności, a pracownicy mają dostęp do licznych możliwości rozwoju zawodowego oraz szkoleń, co czyni nas idealnym miejscem dla osób poszukujących satysfakcjonującej kariery w branży technologicznej.
