About The Role You will lead engineering teams to deliver scalable, secure, high-quality cloud-native and API solutions. Combining technical leadership, IT project management, and people management, you will translate business needs into actionable plans and manage delivery scope, timelines, budgets, resources, and quality.
Working closely with clients, architects, and cross-functional teams, you will manage dependencies and risks, drive continuous improvement, and ensure delivery aligns with business objectives and contractual commitments. You will understand how different contract types influence project planning, financial performance, change management, and delivery governance.
You will also manage and develop engineers and technical leaders through regular feedback, performance reviews, coaching, and career development, building a collaborative team culture while ensuring security, data privacy, and compliance throughout the project lifecycle.
Responsibilities
Align engineering efforts with project-specific business objectives and stakeholder expectations.
Own end-to-end IT project delivery, from initiation and planning through execution, monitoring, and closure.
Define and maintain project scope, delivery plans, milestones, budgets, resource allocations, and acceptance criteria.
Drive project execution by optimizing workflows, delivery models, and engineering practices
Apply Agile, Scrum, Kanban, Waterfall, or hybrid approaches based on project needs and contractual commitments.
Lead sprint planning, refine user stories, and translate requirements into well-defined and actionable work items
Manage scope changes through impact assessment, stakeholder agreement, and formal change control where required
Collaborate closely with the design team to ensure seamless translation of business needs into technical solutions
Connect the dots across requirements, architecture, and delivery streams to ensure end-to-end solution consistency
Organize and facilitate technical and cross-functional meetings to maintain transparency and delivery alignment
Ensure clear and proactive communication across engineering teams, product owners, and client stakeholders
Maintain project risk, issue, assumption, and dependency logs, assigning owners and tracking mitigation actions
Monitor project progress, budget consumption, and delivery forecasts, taking corrective action when deviations occur
Understand and manage delivery within different commercial models, including Time and Materials, Fixed Price, and dedicated team arrangements
Review statements of work and contractual delivery obligations with account, commercial, and legal teams to align scope, assumptions, acceptance criteria, and change procedures
Partner closely with architects to implement and follow engineering governance and architectural standards
Provide technical oversight across multiple technology domains to ensure robust, scalable, and secure API solutions
Establish and track project-level performance metrics and KPIs to guide delivery and continuous improvement
Evaluate, introduce, and scale technologies that enhance system capabilities, API performance, and developer experience
Coordinate with specialized teams to maintain and evolve project-specific technology stacks
Ensure adherence to security best practices, data privacy requirements, and industry compliance standards
Act as an escalation point for technical, delivery, and people-related challenges, collaborating with relevant stakeholders to resolve issues
Build trusted relationships with client stakeholders, provide regular status reports, and participate in business and steering committee reviews
Manage team performance through regular one-to-one meetings, clear goals, timely feedback, and performance reviews
Support individual development plans, career progression, succession planning, and the growth of engineers and technical leaders
Manage team capacity, workload, and allocation to support sustainable delivery and employee well-being
Address team conflicts and performance concerns in partnership with HR and relevant managers
Foster cross-functional collaboration and an inclusive, high-performing team environment
Partner with staffing and resource management teams on hiring, onboarding, resource forecasting, and retention
Establish and follow secure customer data management processes across the full project lifecycle
Ensure formal acceptance, operational handover, proper offboarding, project closure, and data retention or deletion in line with contractual and company policies
Requirements
6+ years of experience in software engineering or IT delivery, including 2+ years in leadership or technical project management
Proven track record in engineering management, end-to-end IT project delivery, and people leadership
Demonstrated experience managing project scope, schedules, budgets, resources, risks, dependencies, and stakeholder expectations
Practical understanding of contract types and commercial delivery models, including Time and Materials, Fixed Price, and dedicated team arrangements
Ability to interpret statements of work, delivery commitments, acceptance criteria, and change control provisions and apply them to project planning and execution
Experience with project financial management, including effort estimation, budget tracking, forecasting, and cost control
Strong knowledge of SDLC methodologies, quality assurance practices, and modern engineering tools
Practical experience with Agile and traditional project management approaches and the ability to select and adapt them to project needs
Experience using project planning and delivery tools such as Jira, Confluence, Microsoft Project, or equivalent
Proficiency in cloud-native architectures, microservices design, and modern development frameworks
Experience with AWS, Azure, or GCP
Familiarity with DevOps practices, CI/CD pipelines, and automation tools
Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes
Experience ensuring system security, data privacy, and regulatory compliance throughout the engineering lifecycle
Ability to evaluate and adopt emerging technologies based on scalability, performance, security, and cost-effectiveness
Experience using performance metrics, KPIs, and analytics to drive continuous improvement and operational excellence
Strong stakeholder management, negotiation, and communication skills, including the ability to manage expectations and resolve escalations
Hands-on people management experience, including goal setting, performance reviews, coaching, career development, and conflict resolution
Experience with workforce planning, hiring, onboarding, and building effective teams
Strong problem-solving, abstract reasoning, and decision-making skills
Upper-Intermediate English proficiency or higher
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Engineering Manager (CoE) in Katowice – pracodawca: SoftServe Inc.
SoftServe Inc. oferuje elastyczne opcje pracy oraz możliwość współpracy z zespołem ekspertów w dziedzinie AI i Data Science. Pracownicy mają szansę na rozwój zawodowy poprzez mentoring oraz udział w innowacyjnych projektach związanych z generatywną AI i systemami wieloagentowymi. Firma stawia na budowanie silnych relacji z klientami, co sprzyja dynamicznemu rozwojowi kariery.
