About The Role As a Project Manager within the DXP Practice, you will lead digital experience and e-commerce projects, combining delivery ownership with client partnership and commercial responsibility.
About The Role As a Project Manager within the DXP Practice, you will lead digital experience and e-commerce projects, combining delivery ownership with client partnership and commercial responsibility. You will shape the delivery approach, align teams around client priorities, and balance business value with project profitability. Working alongside a team made up mainly of senior specialists in backend, frontend, digital platforms, e-commerce, QA, and consulting, you will draw on deep expertise to deliver complex solutions. You will join a practice committed to AI adoption, continuous innovation, and improving how projects are delivered.
Responsibilities
Lead engagements from understanding the client’s needs through planning, delivery, and closure, ensuring the solution delivers the expected business value
Manage project-based, managed service, and team-based engagements, including fixed-price and outcome-based delivery
Take full responsibility for project scope, timelines, budgets, forecasting, invoicing, quality, risks, and delivery outcomes, working independently with minimal oversight
Track delivery performance and quality, use data to identify inefficiencies, and drive improvements in team practices and project processes
Serve as the main client contact, build trusted relationships, and maintain clear communication, regular reporting, and shared expectations throughout delivery
Contribute to account development and revenue growth by spotting expansion opportunities inside the engagement
Manage scope changes, dependencies, risks, and escalations across teams and workstreams, addressing issues early
Build and coordinate cross-functional teams of architects, engineers, business analysts, QA specialists, consultants, and other experts, aligning team capabilities with client needs and company goals
Quickly adapt to new industries, technologies, and business contexts, translating insights into actionable plans
Drive efficient, outcome-focused project execution using Agile principles and best practices
Requirements
4+ years of experience managing software development projects across different project types and commercial models
Experience leading distributed, cross-functional teams of 20+ FTE and coordinating multiple projects
Proven ability to take full ownership of delivery, including managing fixed-scope projects end-to-end
Proven track record of delivering short-term, high-impact projects, including solution delivery initiatives, pilots, or proof-of-value engagements
Strong client-facing and stakeholder management skills, combined with a consulting mindset and structured problem-solving approach
Clear communication, leadership, analytical, decision-making, and problem-solving skills, with the ability to negotiate priorities and manage stakeholder expectations
Strong scope management skills, including defining requirements, agreeing on a baseline, and managing changes with multiple stakeholders
Confidence in project financial management, including forecasting, invoicing, and maintaining profitability on fixed-price projects
Hands-on experience of project management methodologies, including Scrum, Kanban, and hybrid approaches
Previous hands-on experience in a technical or analytical role, such as QA Engineer or Business Analyst
Ability to work independently and make decisions in rapidly changing environments
A well-recognized PM certification (PMP, PRINCE2, PSM, or equivalent)
Excellent communication skills in English, both written and verbal, in a multicultural and distributed environment
Experience with DXP & E-Commerce Platforms projects is a strong advantage
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Project Manager (CoE) in Katowice – pracodawca: SoftServe Inc.
SoftServe Inc. oferuje elastyczne opcje pracy oraz możliwość współpracy z zespołem ekspertów w dziedzinie AI i Data Science. Pracownicy mają szansę na rozwój zawodowy poprzez mentoring oraz udział w innowacyjnych projektach związanych z generatywną AI i systemami wieloagentowymi. Firma stawia na budowanie silnych relacji z klientami, co sprzyja dynamicznemu rozwojowi kariery.
