Sales Operations Manager – located in Poland, Warsaw Sol-Millennium | Medical Devices We’re looking for a Sales Operations Manager to lead and develop our Customer Service team and keep daily operations running smoothly. This is a hands‑on role for someone who enjoys working with people, solving problems and managing different priorities in a dynamic environment.
About Sol-Millennium Sol-Millennium develops, manufactures and distributes medical devices and healthcare products used by patients and healthcare professionals around the world.
Our portfolio includes blood collection, injection and safety solutions designed to support healthcare providers in improving efficiency, quality and patient safety.
What you will do
Lead, support and develop the Customer Service team, helping people grow and perform at their best.
Stay involved in daily operations, supporting the team with customer orders, operational challenges and problem‑solving.
Work closely with Sales, Supply Chain, Logistics and other teams to ensure smooth operations and timely customer deliveries.
Coordinate and resolve operational issues across teams and regions.
Monitor team performance and identify practical ways to improve processes, efficiency and customer experience.
Act as a point of contact for assigned customer accounts and resolve more complex issues.
Support operational aspects of new business opportunities, including product availability, pricing and delivery planning.
What we are looking for
Experience managing a Customer Service, Sales Operations or similar team.
A hands‑on approach and willingness to get involved in daily operational matters.
Strong people management skills, with a genuine interest in supporting and developing others.
Ability to handle multiple priorities and stay organized in a fast‑paced environment.
A practical, solution‑oriented mindset and good communication skills.
Curiosity and a problem‑solving mindset, comfortable taking ownership of new topics and knowing when to escalation.
Nice to have
Experience in a B2B, medical devices or healthcare environment.
Experience working with international customers and cross-functional teams
Experience implementing process improvements, automation or digital solutions in sales operations or customer service.
What we offer
A permanent employment contract with a performance-related bonus.
Private medical care.
Life insurance.
Multisport card subsidy.
An international working environment with close collaboration across business functions and different countries.
Sales Operations Manager in Warsaw – pracodawca: Sol-Millennium Medical Group
Sol-Millennium Medical Group to wiodący dystrybutor jednorazowego sprzętu medycznego w Europie, który oferuje wyjątkowe możliwości rozwoju zawodowego w międzynarodowym środowisku. Nasza kultura pracy opiera się na współpracy i innowacyjności, a pracownicy mogą liczyć na wsparcie w zakresie szkoleń oraz dostępu do nowoczesnych narzędzi, co sprzyja ich osobistemu i zawodowemu rozwojowi. Pracując z nami, będziesz częścią zespołu, który dąży do doskonałości w obsłudze klienta i efektywności operacyjnej.
Dane kontaktowe:
Zespół rekrutacyjny Sol-Millennium Medical Group
