Customer Success Specialist in Gdynia

Customer Success Specialist in Gdynia

Gdynia Stacjonarnie
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PLN 6 000 - 8 000 gross - Contract of Employment

PLN 48 - 63 net/h - B2B

Gdynia or 100% remote

Job Overview We are looking for a person who is passionate about

providing a high quality customer care experience and creating lasting relations with customers and partners . If you’re looking for a job that would give you an opportunity to realize this passion, look no more. You’re exactly where you want to be!

At SolDevelo we cherish each and every client, and so we need a creative, inquisitive, and proactive person like yourself to be their voice.

Your job would be to always keep the customer’s best interest in mind, and provide them with all the guidance, support and care they require.

Being close to the customer will make great opportunities to grow with business or marketing related tasks.

By joining our team, you’ll have a chance to work with a group of dedicated, highly skilled professionals who develop apps for

Atlassian’s Jira and monday.com . Our apps are designed to solve efficiency issues our customers are facing, and provide them with tools that are reliable, intuitive, and secure.

Join our team and become a part of this journey!

Responsibilities Contact with customers

Support email & phone & video calls

Serving as the first point of contact for customers and partners

Keeping in touch with current customers and partners

Seeking out potential partners and reaching out to them

Showcasing our products during demo meetings

Actively partaking in discussions on Atlassian Community and recommending our products to potential customers

Cooperating with Atlassian Partners – inviting new partners to join our program, showcasing our apps, maintaining cooperation, providing training for partners and their clients, creating additional sales materials or other benefits for partners.

Event support – actively participating in conferences to promote our apps, manage stands and network among Atlassian partners.

Requirements Must have

Excellent command of English and Polish

Excellent communication and networking skills

Experience as a Sales Representative, using the language of benefits and handling objections

Experience in the IT market is preferred

Experience in providing digital assistance, especially through online calls and by providing demonstrations of the product.

Experience in working directly with customers or partners, preferably via chat or video call

Nice to have

Interest in marketing

Participating in promotion events like conferences

Experience working with Jira products

Familiarity with the Scrum framework

Benefits (available after the trial period)

12 000 PLN yearly for certificates & trainings

150 PLN quarterly for cultural & sports activities

Amazon Kindle + 150 PLN quarterly for e-books

Languages lessons or budget for private classes

MultiSport card for sports activities

Fully paid 1 hour lunch break

Private medical care

Help us make it special Join our team and share your unique skills and perspective. Together, we can build something truly special.

Our specialists are waiting to get in touch with you.

Customer Success Specialist in Gdynia – pracodawca: SolDevelo limited

SolDevelo Limited to doskonały pracodawca, który oferuje elastyczne warunki pracy zdalnej oraz możliwość wpływania na rozwój innowacyjnych rozwiązań w obszarze zdrowia. Nasza kultura pracy opiera się na współpracy i ciągłym rozwoju, co pozwala pracownikom na zdobywanie nowych umiejętności i awans w międzynarodowym środowisku. Dodatkowo, praca w Gdyni zapewnia dostęp do pięknych plaż i dynamicznego życia miejskiego, co czyni naszą ofertę jeszcze bardziej atrakcyjną.

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Dane kontaktowe:

Zespół rekrutacyjny SolDevelo limited