Work Flexibility: Hybrid
Make an impact by helping improve the financial experience of our customers.As an I2C Junior Dispute Analyst, you will play a critical role in resolving invoice-related disputes, driving process improvements, and supporting the stability of the Order-to-Cash function. This is an exciting opportunity to builda strong foundationin finance operations while collaborating with cross-functional teams across the organization.
What you will do
Investigate and resolve customer invoice disputes by collecting andanalyzingrelevant data in line with internal procedures
Engage with customers via phone and email to gather dispute details and clarify discrepancies
Document dispute cases accurately and manage workflows through to resolution in ERP systems
Create and process credit and debit notes to ensure financial accuracy
Collaborate with internal stakeholders (e.g., Collections, Customer Service, Sales, Pricing, Master Data) to resolve root causes of disputes
Identifydispute trends and implement corrective actions to reduce recurrence and improve process efficiency
Meet definedKPIssuch as response time, productivity, and reduction of aged disputes
Contribute to continuous improvement initiatives andmaintainup-to-date process documentation
What you will need Required
Bachelor’s degree (minimum) in Business Administration, Finance, Accounting, or related field
Minimum 1 year of experience in Order-to-Cash, Accounts Receivable, Customer Service, or dispute resolution
Fluency in English (written and spoken)
Proficiencyin Microsoft Office tools (e.g., Excel, Outlook)
Preferred
Experience working with ERP systems (e.g., SAP, Oracle or similar)
Knowledge of Order-to-Cash or invoice-to-cash processes
Poland Pay Ranges:
Poland
: zł83.400 - zł138.900 PLN Annual
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
Travel Percentage: 10%
I2C Junior Dispute Analyst in Warsaw – pracodawca: Stryker
Stryker to doskonały pracodawca, który łączy innowacje z nauką w dynamicznym środowisku opieki zdrowotnej. Oferujemy wyjątkową kulturę pracy, która sprzyja rozwojowi zawodowemu, a także dostęp do nowoczesnych narzędzi i technologii, co pozwala na zdobycie cennego doświadczenia w obszarze analityki danych i automatyzacji. Praca w Polsce zapewnia nie tylko możliwość nauki w międzynarodowym zespole, ale także elastyczne godziny pracy, co sprzyja równowadze między życiem zawodowym a prywatnym.
