W skrócie
- Zadania: Monitor contracts, assist customers, and collaborate with sales for upselling.
- Firma: Dynamic international organization with a non-corporate atmosphere.
- Benefity: Attractive salary, private medical care, sports card, and hybrid work options.
- Pozostałe informacje: Stable position with excellent growth opportunities in a supportive environment.
- Dlaczego ta praca: Join a team that values innovation and teamwork while making a real impact.
- Kwalifikacje: Fluency in German and English, MS Office skills, and problem-solving abilities.
Przewidywane wynagrodzenie mieści się w przedziale 11000 - 16700 zł za rok.
Customer Success Representative with German
Your responsibilities: Monitor expiring contracts, contact customers up to 3 months prior to contract expiration, and provide an offer for continued support and products.
Collaborate with end users and internally with the sales team.
Handle customer inquiries, up-selling, and upgrading products.
Actively pursue the list of lapsed customers, end users, and channel partners to sell reinstated products.
Assist in the negotiation of contracts or maintenance agreements.
Our requirements: Fluency in German and English – both mandatory.
Proficiency in MS Office.
Ability to work independently in a dynamic environment.
Capacity for innovative thinking and problem-solving.
Optional: Knowledge of the virtualization industry and the ability to relay information to potential customers.
Previous experience in sales and related roles is a plus.
Knowledge of Salesforce. com.
What we offer: Very attractive salary package (11,000 - 16,700 PLN gross/month).
A package of employee benefits: private medical care, Medicover Sport card, internal training, integration trips, and more.
Hybrid work from Kraków – we provide all the equipment to work from home.
A non-corporate atmosphere full of openness to innovation, improvement, and teamwork.
A stable position in an international organization.
Join us and apply today!
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Customer Success Representative with German in Kraków – pracodawca: Teleperformance Polska
Nasza firma to doskonały pracodawca, oferujący stabilne zatrudnienie w międzynarodowym środowisku z siedzibą w Krakowie. Oferujemy atrakcyjny pakiet wynagrodzeń oraz bogaty zestaw benefitów, w tym prywatną opiekę medyczną i karty sportowe, a także możliwość pracy hybrydowej, co sprzyja równowadze między życiem zawodowym a prywatnym. Nasza kultura pracy opiera się na innowacyjności, współpracy i ciągłym rozwoju, co sprawia, że każdy pracownik ma szansę na osobisty i zawodowy rozwój.
