W skrócie
- Zadania: Zarządzaj projektami językowymi i wspieraj klientów w ich potrzebach.
- Firma: Globalny lider w branży usług językowych i technologii.
- Benefity: Atrakcyjne wynagrodzenie, ubezpieczenia zdrowotne i rozwój kariery.
- Pozostałe informacje: Możliwości szybkiego rozwoju kariery i przyjazna atmosfera.
- Dlaczego ta praca: Pracuj w innowacyjnym środowisku i rozwijaj swoje umiejętności.
- Kwalifikacje: Wykształcenie wyższe oraz umiejętności komunikacyjne.
Przewidywane wynagrodzenie mieści się w przedziale 41850 - 51150 zł za rok.
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? If this sounds like you, we would love to hear from you!
We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are:
- Solid communication and relationship building abilities
- Keeping a cool head if situations get a bit stressful
- Taking responsibility for your clients and their business success
The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects. Responsibilities include:
- Responding to client requests for new project initiatives through our centralized technology
- Collaborating with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
- Initiating all project related work by providing detailed budget, schedule and instructions to the project team
- Ensuring that any pitfalls are addressed and resolved with the client before being submitted to the production team
- Monitoring and communicating project progress, ensuring strict adherence to deadlines and budgets
- Serving as the central point of contact for and liaison between external client contact and internal production staff
- Complying with internal regulations, processes and procedures in line with ISO standards
- Investigating client complaints where applicable
Who We Are Looking For:
- Bachelor’s degree
- Excellent written and verbal English communication skills
- Exceptional problem solving and analytical skills
- Customer service and/or project management experience
- Strong organizational skills, attention to detail, and the ability to multi-task
- Working knowledge of MS Office
- Ability to prioritize and schedule tasks and work in a team environment
- Must be willing to learn new things, be open to challenges and thrive on success
Client Services Associate in Warsaw – pracodawca: TransPerfect Inc
TransPerfect Inc w Warszawie to doskonały pracodawca, który oferuje dynamiczne środowisko pracy sprzyjające rozwojowi zawodowemu. Nasza kultura opiera się na współpracy i innowacyjności, co pozwala pracownikom na zdobywanie cennych doświadczeń w międzynarodowym zespole. Oferujemy atrakcyjne benefity oraz możliwości awansu, co czyni nas idealnym miejscem dla osób poszukujących satysfakcjonującej kariery w branży usług językowych.
