Senior I2C Collection Specialist (f/m/d) with German Your role
Manage customer accounts receivable
by monitoring open items, prioritizing accounts, following up on overdue payments and conducting professional collection calls
Investigate and resolve payment-related issues , including payment differences, deductions, unallocated cash, credit notes, refunds and account reconciliations, in close collaboration with internal stakeholders
Manage customer disputes and maintain strong customer relationships , working closely with Sales and Technical teams to understand and resolve the root causes of payment delays
Support credit management activities
by maintaining customer credit data, supporting credit assessments, risk reviews, credit-limit recommendations, insolvency monitoring and customer blocking/order releases where applicable
Ensure accurate reporting and process execution
by managing the collections mailbox, preparing regular AR reports, handling master data requests and following defined SAP/FSCM and TIS/F110 processes
Drive continuous improvement as an I2C Accountant
by mentoring junior team members, supporting process migrations, developing process and training documentation, leveraging SAP capabilities and identifying opportunities to improve efficiency and quality within the AR function
Your profile
Advanced German skills (C1) and intermediate English skills (B2-C1)
Excellent communication and negotiation skills
Strong analytical and problem-solving skills
Previous experience in Collections, Credit Control, Accounts Receivable or Customer Service
Experience with accounting software; knowledge of SAP and Microsoft Office is a plus
Hybrid work model (40% attendance rate for the month) and flexible start times
Quarterly bonus system
Great office location in the heart of Warsaw: Daszyńskiego Roundabout, Przyokopowa 31
Life insurance and private medical care
Co-financing of Multisport card, NAIS benefit cafeteria, Edenred lunch card
Senior I2C Collection Specialist (f/m/d) with German in Warsaw – pracodawca: Trumpf Inc
TRUMPF HUETTINGER Sp. z o.o. to doskonały pracodawca, oferujący dynamiczne środowisko pracy w międzynarodowej firmie high-tech, gdzie innowacje i rozwój są na porządku dziennym. Pracownicy mogą liczyć na wsparcie w rozwoju zawodowym, a także na elastyczne godziny pracy w modelu hybrydowym, co sprzyja równowadze między życiem zawodowym a prywatnym. Dodatkowo, firma stawia na współpracę międzydziałową, co pozwala na zdobywanie cennych doświadczeń i umiejętności w różnych obszarach biznesowych.
