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Quality Engineer - Customer Quality Location:
Nysa, PL
Business Unit: Umicore Battery Materials
About Umicore
Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.
About Battery Materials Solutions
Umicore’s battery materials solutions are delivering the future of electric mobility. We improve safety, enable faster charging and boost the range and durability of batteries. But our innovation does not stop there. We offer our customers industry leading battery recycling solutions for critical metals like cobalt, nickel, lithium and copper. To deliver a circular and sustainable battery materials value chain, we cannot stand still. Solving complex mobility challenges demands ambitious thinking and continuous innovation. This is where you come in.
Your Key Accountabilities
Manage customer quality requirements, requests and complaints
Coordinate product qualification processes, including PPAP and qualification after implementing changes
Lead meetings related to customer quality issues
Coordinate corrective and preventive actions with internal teams
Conduct product, process and quality audits
Support ISO 9001 and IATF 16949 audits
Review Customer Specific Requirements and ensure they are reflected in the Quality Management System and internal processes
Monitor quality KPIs, customer complaints and defect rates
Support the development and update of PFMEA, Control Plans and quality documentation
Coordinate customer-related change management processes
Ensure that Control Plans and product testing procedures are properly implemented and maintained
Work in cross-functional teams on new product development and changes to existing products
Promote continuous improvement and support quality awareness training
Manage customer portals and maintain ongoing communication with customers
Stop production if there is a risk of manufacturing products that do not meet quality requirements
Participate in activities related to safety, environmental, quality and energy management systems
Who we are looking for
Higher education, preferably in a technical or chemical field
At least 7 years of professional experience in Quality, preferably in the automotive industry
At least 5 years of experience in Customer Quality Assurance
Very good knowledge of quality tools and standards, including PPAP, MSA, SPC, 8D and FMEA
Good knowledge of IATF 16949
Experience in creating and updating system and process documentation
Very good command of English, both written and spoken
Strong analytical and problem-solving skills
Good communication and teamwork skills
Good knowledge of MS Office
Category B driving licence
What we offer
We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?
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Quality Engineer - Customer Quality in Opole – pracodawca: Umicore AG & Co. KG
Umicore to doskonały pracodawca, który stawia na innowacje i zrównoważony rozwój w branży materiałów bateryjnych. Oferujemy dynamiczne środowisko pracy w Nysie, gdzie każdy pracownik ma możliwość rozwoju zawodowego oraz uczestnictwa w projektach mających realny wpływ na przyszłość mobilności elektrycznej. Nasza kultura pracy opiera się na współpracy, różnorodności i ciągłym doskonaleniu, co sprawia, że jesteśmy miejscem, w którym można realizować swoje ambicje i pomysły.
