Insurance Verification and Prior Authorization Specialist - Virtual Assistant Rockstar is an industry-leading staffing company based in Arizona that helps healthcare businesses across the United States streamline operations by connecting them with skilled remote professionals. We partner with talented individuals from around the world, providing meaningful remote career opportunities that empower personal and professional growth.
At Rockstar, we are committed to placing team members who not only meet our clients' operational needs but who also reflect our core values of integrity, excellence, and long-term service. Every placement is an opportunity to make a meaningful difference, for the practice, for patients, and for you.
Job Description This is a remote position.
Rockstar
is hiring a full-time Insurance Verification & Prior Authorization Coordinator on behalf of a physical therapy practice in Arkansas.
This role is responsible for managing insurance verification and prior authorization for patient treatments, ensuring patients can access the rehabilitation care they need without unnecessary delays. The VA will communicate directly with insurance providers, maintain accurate authorization records, and support HIPAA-compliant medical records requests. This is a great fit for someone who takes real ownership of the authorization process from start to finish and pays close attention to the details that keep patient care on track.
About the Client
This physical therapy practice is committed to providing the highest quality rehabilitation services to the communities they serve. Their core values center on integrity, community, and family, and they believe in building strong bonds of trust and loyalty both within their organization and with the patients they treat.
Key Responsibilities
Insurance Verification & Authorizations
Manage insurance verification and benefit information for physical therapy services Obtain and follow up on insurance authorizations for patient treatments Communicate effectively with insurance providers to ensure timely approvals Maintain accurate records of authorization requests and follow-up actions Collaborate with the clinical team to address any authorization-related inquiries
Medical Records & Compliance
Process medical records requests in accordance with HIPAA compliance standards Maintain accurate, secure documentation throughout the records request process
Administrative Support
Assist with additional administrative tasks as needed
Tools & Systems
Availity Inovalon My Ability
Requirements Prior experience obtaining benefit information and prior authorization in a physical therapy setting is required
Familiarity with StrataPT, Availity, Inovalon, My Ability, and the United Healthcare portal is a plus
Strong attention to detail and organizational skills
Excellent communication skills, both written and verbal, with a strong English dialect
Ability to work independently and manage multiple tasks efficiently
Amenable to work U.S. Central Time business hours
Reliable backup system in place to maintain coverage during internet or power outages
Non-Negotiables
Strong attention to detail Strong English dialect and communication skills Reliable backup system for outages Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the Globe
Insurance Verification and Prior Authorization Specialist - Virtual Assistant in Katowice – pracodawca: Virtual Rockstar
Virtual Rockstar to doskonały pracodawca, który oferuje elastyczne warunki pracy zdalnej oraz możliwość rozwoju w dynamicznie rozwijającej się branży sprzętu medycznego. Nasza kultura pracy opiera się na wsparciu i współpracy, co sprzyja osobistemu i zawodowemu rozwojowi pracowników. Dodatkowo, oferujemy konkurencyjne wynagrodzenie oraz dostęp do szkoleń, które pomogą Ci stać się ekspertem w dziedzinie księgowości wielo-podmiotowej.
