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Property & Engineering Claims Handler (Mid to Expert Level) 138102
Property & Engineering Claims Handler
(Mid to Expert Level)
YourResponsibilities
Handle,analyzeand resolve claims for commercial business (Property and Engineering ) independently and in line with Zurich’s service standards
Review policy coverage, gather facts, assess losses, and negotiate settlements with customers, brokers, and other partners
Ensureaccurate,timelyclaims handling, balancing customer focus with adherence to legal and regulatory requirements
Collaborate closely with Underwriting, Risk Engineering, and Legal to resolve complex cases andidentifyprocess improvements
Support digitalization and continuous development of claims processes
Act as a point of escalation for particularly complex or high-value claims (for Senior/Expert level)
Contribute to sharing knowledge and best practices within the Claims team
YourProfile
5+ years (mid-level) or 8+ years (expert level) claims handling experience in Property and Engineering Commercial Claims
Solid understanding of Polish insurance law, policy wordings, and the regulatory environment
Experience managing complex or high-value claims with a customer and solutions-oriented approach
Engineering education is a plus
Analytical, decisive, and able to manage multiple stakeholders under time pressure
Excellentcommunicationandnegotiationskills
Strong teamplayer with proactive, reliable, and collaborative work style
Fluent in Polish and English (spoken and written); German language skills are an advantage
We offer:
Private medical care
Life Insurance
Hybrid work opportunities
Flexible working time
No dress code
Annual Bonus
Learning & Development Programs
Friendly and collaborative working atmosphere
Who we are: Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.We set benchmarks in Commercial Insurance and are committed to delivering high-quality services for our customers every day. At our new Future Branch in Warsaw, we’re looking for colleagues who want to help shape Zurich’s next chapter in Poland. Join us to create a brighter future for insurance - together.
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Property & Engineering Claims Handler (Mid to Expert Level) in Warsaw – pracodawca: Zurich
Zurich oferuje pracownikom możliwość uczestniczenia w lokalnych, regionalnych i globalnych projektach, co sprzyja rozwojowi zawodowemu. Pracownicy mogą liczyć na elastyczne podejście do pracy oraz wsparcie ze strony menedżerów i współpracowników. Dodatkowo, firma zapewnia stabilne zatrudnienie w ramach umowy na czas określony.
